LINDSEY DUPART
Sorrento
Summary
Dynamic professional with a proven track record, excelling in team leadership and customer service. Adept at conflict resolution and complex problem solving, I foster collaboration and drive performance improvements. My detail-oriented approach and effective communication skills have consistently enhanced operational efficiency and team morale.
Overview
4
4
years of professional experience
Work History
Sales Associate
Old Navy
Gonzales
11.2025 - Current
- Assisted customers in selecting merchandise and answering product inquiries.
- Maintained organized sales floor and ensured products were visually appealing.
- Trained new associates on store policies, procedures, and customer engagement techniques.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
Team Leader
Chick-Fil-A
Gonzales
12.2021 - 09.2025
- Led team in executing daily operations, ensuring efficiency and productivity across all projects.
- Mentored junior staff, fostering skill development and enhancing overall team performance.
- Provided excellent customer service through solving problems and answering questions.
- Performed opening and closing duties, including store cleaning and restocking.
- Operated POS systems and input information into company computer programs.
- Met with upper management to voice workflow concerns and recommend potential improvements.
- Conducted regular team meetings to provide feedback, align objectives, and foster a collaborative environment.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Barista Shift Supervisor
7Brew
Gonzales
11.2023 - 05.2024
- Supervised daily operations of coffee shop, ensuring smooth workflow and high-quality service.
- Trained and mentored new baristas on drink preparation and customer service standards.
- Implemented efficient scheduling practices, optimizing staff coverage during peak hours.
- Managed inventory levels, ensuring timely ordering of supplies to maintain product availability.
- Collaborated with management to develop promotional strategies that increased store traffic.
- Led team meetings focused on performance improvement and fostering a positive work environment.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
Associate of Applied Science - Legal Studies
Herzing University
Dearborn, MI05.2027
Skills
- Detail-oriented approach
- Team collaboration
- Hospitality management
- Communication skills
- Time management
- Conflict resolution
- Complex problem solving
Websites
References
Available upon request
Timeline
Sales Associate
Old Navy
11.2025 - Current
Barista Shift Supervisor
7Brew
11.2023 - 05.2024
Team Leader
Chick-Fil-A
12.2021 - 09.2025
Associate of Applied Science - Legal Studies
Herzing University