Donna Grimes R.T. (R)
Westwego,LA
Summary
Proven leader in healthcare IS with a track record of enhancing system security and operational efficiency at Ochsner Healthcare Systems. Expert in PACS administration and HIPAA compliance, coupled with exceptional problem-solving and team leadership skills. Spearheaded initiatives that significantly improved workflow and secured industry recognition, demonstrating a commitment to excellence and innovation.
Overview
31
31
years of professional experience
Work History
IS Enterprise Imaging Manager
Ochsner Healthcare Systems
06.2017 - Current
- Managed day-to-day operations of imaging systems, monitoring performance and ensuring smooth functioning.
- Successfully designed and executed strategic plans to align organizational objectives, including system upgrade planning, assessment of hardware and software needs, and scalability considerations for future expansion.
- Implemented security measures recommended by the IS Security team to ensure the security of the enterprise system. Conducted regular security assessments and reviewed scans for identifying and addressing all identified concerns
- Designed and implemented disaster recovery plans for seamless business continuity during system failures or data breaches. Conducted regular testing and updated BC documentation with every system change.
- Identified and managed projects, establishing timelines, tracking progress and reporting.
- Spearheading efforts resulted in industry awards and certifications, strengthening the facility's reputation and market position within the region.
- Led a team of IT professionals, providing guidance, training, and support.
- Guided team involvement in SIMM and HIMM initiatives, promoting creativity and forward-thinking.
- Collaborated with external vendors and service providers to foster effective partnerships.
- Assisted with implementing necessary updates, certification installs, and patches
- Increased department productivity by organizing and implementing staff training on the latest technology and best practices
- Provided guidance to the team during troubleshooting processes on bridge calls
- Prepared and delivered Monthly Operating Report (MOR) up to CIO level.
PACS Administrator Supervisor
Ochsner Clinic Foundation
11.2005 - 06.2017
- Developed a standardized system for image storage, enhancing accessibility and streamlining workflow.
- Contributed to departmental meetings and initiatives by providing expert guidance on PACS-related topics.
- Optimized image accessibility through effective DICOM routing configuration for efficient sharing between departments and facilities.
- Managed the coordination of film digitizer, document scanners and CD burner data flow with archives.
- Contributed to the accuracy of pricing and service contract management for Imaging equipment, encompassing single and multi-load processors.
- Enhanced troubleshooting abilities to maintain data integrity and integrated images through effective user database management.
- Led training sessions for radiologists, technologists, and hospital staff on proper usage of PACS systems to enhance user proficiency.
- Engaged with Radiology teams to identify and implement workflow enhancements.
- Coordinated with cross-functional teams during facility expansions or renovations to ensure minimal disruption to PACS services during construction phases.
- Built and managed Radiology order panels.
- Provided support and training for end users.
- Supported dictation integration
- Configured modalities to send to the archive to store images.
Radiology Supervisor-Weekends
Ochsner Clinic Foundation
07.1993 - 11.2005
- Enhanced diagnostic accuracy through rigorous quality control measures and ongoing staff training.
- Ensured compliance with regulatory requirements, maintaining accreditation status and upholding high standards of care.
- Developed and enforced radiology policies and standard procedures.
- Maintained state-of-the-art radiology equipment, ensuring accurate images and reliable performance.
- Monitored and managed inventory and supply levels of various medical items including sterile and non-sterile items, contrast media, catheters, film, and other supplies.
- Conducted employee performance evaluations and devised strategies for growth.
- Managed biweekly payroll using Kronos timekeeping software for all employees.
- Coordinated employee schedules to ensure adequate coverage within the Imaging department.
- Effectively scheduled team members to promptly attend specified areas in response to urgent calls using the portable phone.
- Engaged in a dedicated committee that aimed at improving both employee relations and the quality of images.
- Contributed to maintaining data integrity within the archive by assisting with fixing and splitting studies.
- Facilitated x-ray procedures to aid staff members.
Skills
- HIPAA Compliance Understanding
- Critical Thinking Capabilities
- Conflict resolution techniques
- Vendor Relationship Management
- Workflow Optimization Techniques
- Radiology Expertise
- PACS Administration Proficiency
- Administrative Leadership
- Problem-Solving
- Teamwork and Collaboration
- Staff Training and Development
- Quality Assurance Protocols
Timeline
IS Enterprise Imaging Manager
Ochsner Healthcare Systems
06.2017 - Current
PACS Administrator Supervisor
Ochsner Clinic Foundation
11.2005 - 06.2017
Radiology Supervisor-Weekends
Ochsner Clinic Foundation
07.1993 - 11.2005
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