Lisa Thiel
Gretna
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 45 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Former Senator Francis Heitmeier
02.2021 - Current
- Managed scheduling and logistics for senator's appointments and events.
- Oversaw correspondence management, ensuring prompt responses and effective communication with constituents.
- Optimized filing systems to support efficient document retrieval and organizational operations.
- Maintained up-to-date status of all lobbyists' and insurance agent licenses.
- Achieved efficient management of personal life and insurance companies. Delivered 3000 certificates of insurance for NEMT insurance, enhancing operational workflow. Francis co-owns a year.
- Oversaw multiple personal and business bank accounts to ensure optimal financial management on QuickBooks
- Provided reliable transportation for Senator Heitmeier, ensuring timely arrivals and adherence to safety protocols.
- Coordinated maintenance and financial responsibilities for personal homes, vehicles, condominium, and utility services.
- Assisted in managing LSU and Saints suites. Collected payments from members for suite access and distributed suite tickets. Supported inventory management for bar supplies and food offerings.
Administrative Assistant
Perry Steak House and Grille-Cypresswood
01.2012 - 01.2020
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team. Managed all I-9 forms and uniform inventory.
- Supported recruitment processes, scheduling interviews, and communicating with applicants to improve hiring timelines.
- Managed filing system, entered data, and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks daily.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Volunteered to help with special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- A/P with Compeat software.
- Received a 100% on multiple secret shopper visits.
- Helped with clean up for the 100 year flood and Hurricane Harvey
Bookkeeper
St. Joseph Nursing Home
01.2003 - 01.2009
- Executed payroll preparation every two weeks, confirming hours worked to maintain precise employee compensation for a workforce exceeding 200 individuals.
- Implemented Medicaid billing procedures online to ensure timely monthly submissions.
- Oversaw financial transactions and billing for private pay and Medicaid residents to maintain compliance and accuracy.
- Oversaw census management for 175 residents, ensuring accurate data collection and reporting.
- Oversaw resident trust fund management to ensure financial integrity and compliance.
- Oversaw weekend administrative operations to ensure seamless service delivery.
- Oversaw petty cash management and deposit processes.
- Assisted with the rebuilding of Hurricane Katrina in 2005
Administrative Assistant
Mosquito Control Services
01.2000 - 01.2003
- Managed reports for the Parish President and Councilmen
- Data entry, entering all droplets, and mosquito testings
- Answered phone, taking service calls from the community
- Public Educator for the school children, camps, and community centers on how to protect themselves from mosquitoes and their diseases.
- Computer helpline for other assistants in other parishes
- Night driver spraying Terrebonne and Lafourche parishes
Education
High School Diploma -
West Jefferson High School
Harvey, LA05-1984
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- File organization
- Account reconciliation
- Bookkeeping
- Microsoft outlook
- Dedicated team player
- Recordkeeping
- Database entry
- Excel spreadsheets
Timeline
Administrative Assistant
Former Senator Francis Heitmeier
02.2021 - Current
Administrative Assistant
Perry Steak House and Grille-Cypresswood
01.2012 - 01.2020
Bookkeeper
St. Joseph Nursing Home
01.2003 - 01.2009
Administrative Assistant
Mosquito Control Services
01.2000 - 01.2003
High School Diploma -
West Jefferson High School