Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lizzy Martinez

New Orleans,LA

Summary

Dynamic and results-driven professional with extensive experience in customer service at Dillard's and MoneyGram. Proven ability to foster relationships and enhance customer satisfaction through effective communication and problem-solving skills. Bilingual in Spanish and English, adept at managing transactions and maintaining operational efficiency.

Overview

4
4
years of professional experience

Work History

Sales Associate

Dillard's
01.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Medical Assistant

Metropolitan Health Group
02.2022 - 11.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Sales Agent

MoneyGram
05.2021 - 02.2022

-Providing customer service.

-Counting money.

-Receiving and sending money.

-Provide good communication skills in English and Spanish.

Education

Real State Agent -

Donaldson Educational Service
Metairie, LA

Eleanor McMain Secondary High School
New Orleans, LA
05.2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Bilingual (Spanish and English)

Timeline

Sales Associate

Dillard's
01.2024 - Current

Medical Assistant

Metropolitan Health Group
02.2022 - 11.2023

Sales Agent

MoneyGram
05.2021 - 02.2022

Real State Agent -

Donaldson Educational Service

Eleanor McMain Secondary High School
Lizzy Martinez