Lonnie Morgan

Motivated and proactive individual with a growing passion for IT and technology. Skilled in basic computer troubleshooting, hardware setup, and resolving technical issues. Strong communicator with the ability to simplify complex concepts and provide clear, effective support. Highly organized and detail-oriented, with a track record of managing tasks efficiently and meeting deadlines. Eager to expand technical expertise and gain hands-on experience in IT support, while contributing to team success and improving system performance.

I have consistently delivered exceptional customer service by addressing inquiries, resolving concerns, and ensuring overall satisfaction. With strong verbal and written communication skills, I am able to effectively interact with customers, colleagues, and supervisors. I have a proven track record of upselling and cross-selling products, closing sales, and meeting or exceeding sales targets. I am also capable of performing physically demanding tasks, such as lifting, carrying, and standing for extended periods. Attention to detail is one of my strengths, as I meticulously handle everything from order taking to inventory management. I am highly adaptable, able to adjust to changing priorities, environments, and job responsibilities. Additionally, I excel at managing tasks, prioritizing responsibilities, and meeting deadlines in fast-paced work environments. I have basic computer skills, including setting up and troubleshooting software, managing files and folders, and performing simple hardware maintenance to ensure systems run smoothly.

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