Lora Rickett
New Orleans
Summary
Creative floral designer with a strong background in retail and customer service. Known for innovative designs and effective team collaboration, contributing to successful events and improving customer engagement. Ready to elevate visual experiences through artistic arrangements. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
24
24
years of professional experience
Work History
Office Cleaner
Saints community Church
Belle Chasse
06.2025 - Current
- Cleaned and maintained church facilities to provide a welcoming environment.
- Restocked cleaning supplies to ensure availability for daily tasks.
- Vacuumed carpets in all areas of the office.
- Maintained and sanitized break room and kitchen appliances.
- Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
- Notified supervisor if additional supplies were needed for upcoming shifts.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Lead Freelance Floral Designer
Antigua Floral
New Orleans
11.2018 - Current
- Designed custom floral arrangements for weddings and events using fresh flowers.
- Created visually appealing displays for in-store promotions and seasonal events.
- Provided training and guidance to junior staff on design techniques and best practices.
- Ensured clean workspaces and tools, promoting a safe and organized environment.
- Assisted in executing large-scale floral installations for corporate functions and exhibitions, enhancing visual impact and client satisfaction.
- Researched current floral trends to incorporate innovative designs into offerings.
- Designed and assembled custom bouquets using a selection of seasonal flowers and personal client preferences. using a variety of fresh flowers and foliage.
- Conducted regular quality checks on incoming shipments of fresh flowers.
- Trained new employees on proper handling techniques for fresh flowers.
- Managed inventory of floral supplies and materials to ensure timely availability.
- Curated and updated social media accounts with images of latest creations, increasing online engagement and showcasing design skills.
Retail Sales Associate
Old Nave
New Orleans
11.2014 - 02.2020
- Assisted customers in product selection and provided exceptional service.
- Operated point-of-sale systems for efficient transaction processing.
- Stocked shelves and managed inventory to meet customer demand.
- Collaborated with team members to create a positive shopping environment.
- Resolved customer inquiries and handled returns effectively.
- Participated in promotional events to enhance customer engagement.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Promoted special offers and discounts to encourage additional purchases.
- Operated point-of-sale systems accurately to process payments from customers.
- Processed returned merchandise according to company policies.
- Cross-sold products and services to increase average transaction value.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Store Manager
KFC Taco Bell
Vandalia
01.2003 - 05.2012
- Trained and mentored staff to maintain high customer service standards.
- Scheduled employee shifts to optimize labor costs and service coverage.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Updated POS system with new products and promotional offers.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Ramsey High School
Ramsey, IL05-2001
Timeline
Office Cleaner
Saints community Church
06.2025 - Current
Lead Freelance Floral Designer
Antigua Floral
11.2018 - Current
Retail Sales Associate
Old Nave
11.2014 - 02.2020
Store Manager
KFC Taco Bell
01.2003 - 05.2012
High School Diploma -
Ramsey High School