Dynamic Clinical Advisor RN with a proven track record at Humana Government Business, excelling in care plan development and interdisciplinary team coordination. Enhanced patient outcomes through quality initiatives and effective communication, while mentoring staff and streamlining processes. Skilled in electronic health records and adept at problem-solving in complex healthcare environments.
Overview
33
33
years of professional experience
Work History
Clinical Advisor RN - Case Manager
Humana Government Business
New Orleans, LA
04.2017 - Current
Assessed patient needs and developed individualized care plans to enhance health outcomes.
Coordinated with interdisciplinary teams to implement effective treatment strategies and interventions.
Monitored patient progress, adjusting care plans based on evolving health conditions and feedback.
Ensured compliance with regulatory standards through meticulous documentation and reporting practices.
Educated patients and families on health management, promoting self-care and preventive measures.
Streamlined case management processes, improving efficiency in service delivery and resource allocation.
Mentored junior nurses in best practices for case management, fostering professional development within the team.
Led quality improvement initiatives to enhance patient satisfaction and optimize care delivery systems.
Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
Registered Nurse EHR/Case Manager
St. Tammany Parish Hospital
Covington, LA
11.2006 - Current
Collaborated with multidisciplinary teams to optimize patient care plans.
Educated patients and families on health management and post-discharge care.
Mentored new nursing staff, enhancing team performance and cohesion.
Developed and implemented nursing workflows to improve operational efficiency.
Led quality improvement initiatives, achieving higher patient satisfaction scores.
Evaluated clinical procedures, recommending enhancements for best practices.
Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Provided one-on-one support to users navigating complex EHR functionalities.
Collaborated with IT to troubleshoot and resolve EHR-related issues efficiently.
Led cross-departmental initiatives to streamline data entry processes within the EHR system.
Spearheaded continuous improvement projects aimed at optimizing clinical documentation workflows.
Boosted staff productivity with thorough EHR system training sessions tailored to individual needs.
Enabled seamless integrations between existing IT systems and new EHR platforms through meticulous planning and execution.
RN Marketing Liason/Practice Administrator
Real Results Aesthetics
New Orleans, LA
01.2002 - 11.2006
Led nursing staff in delivering evidence-based practices to enhance patient safety and satisfaction.
Streamlined patient intake processes, reducing wait times and enhancing service delivery efficiency.
Developed and executed marketing campaigns across digital platforms to enhance brand visibility.
Managed social media accounts, creating engaging content that boosted audience interaction.
Collaborated with cross-functional teams to optimize promotional materials and branding consistency.
Designed email marketing initiatives, tracking performance metrics for continuous improvement.
Organized promotional events and trade shows, enhancing brand presence in target markets.
Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
Registered Nurse, Intensive Care Unit
Tulane Medical Center
New Orleans, LA
02.1993 - 11.2006
Administered comprehensive patient assessments and developed individualized care plans.
Monitored vital signs and implemented interventions for critically ill patients.
Collaborated with interdisciplinary teams to enhance patient outcomes and streamline care processes.
Led training sessions for new nursing staff on ICU protocols and best practices.
Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
Reduced patient complications by promptly identifying changes in condition and initiating appropriate interventions.
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