Louis Myles
Alexandria
Summary
Dynamic Line Technician at Proctor & Gamble with proven expertise in electrical troubleshooting and preventative maintenance. Enhanced equipment performance and increased production rates through effective problem-solving and teamwork. Recognized for exceptional customer service and meticulous documentation, contributing to a safe and efficient workplace.
Technical professional bringing robust background in equipment maintenance and troubleshooting. Known for consistently delivering high-quality results through effective collaboration and adaptability in dynamic environments. Possess key skills in problem-solving and technical diagnosticswith reputation for reliability and flexibility.
Overview
6
6
years of professional experience
Work History
Line Technician
Proctor & Gamble, P&G
01.2024 - 03.2025
- Enhanced equipment lifespan through timely inspections of machinery for wear and tear, ensuring optimal performance.
- Increased production rates by troubleshooting and resolving technical issues in a time-sensitive manner.
- Documented all operations and managed communication with team members.
- Ensured workplace safety by adhering to company policies and industry regulations while performing tasks.
- Inspected all products for quality and optimum performance.
- Maintained and operated automated manufacturing equipment.
- Adjusted equipment and troubleshot issues.
Forklift Operator
Westaff Staffing Agency
03.2023 - 01.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Key Holder
Dollar General Store
03.2022 - 03.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Mobile Expert
T-Mobile
03.2019 - 04.2022
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
Education
High School Diploma -
Alexandria Senior High School
Alexandria, LA05-2018
Skills
- Electrical troubleshooting
- Line maintenance
- Line inspection
- Hand tools proficiency
- Preventative maintenance
- Safety awareness
- Writing reports
- Documenting activities
- Customer service
- Problem-solving
- Time management
- Teamwork
Languages
English
Native or Bilingual
Timeline
Line Technician
Proctor & Gamble, P&G
01.2024 - 03.2025
Forklift Operator
Westaff Staffing Agency
03.2023 - 01.2024
Key Holder
Dollar General Store
03.2022 - 03.2023
Mobile Expert
T-Mobile
03.2019 - 04.2022
High School Diploma -
Alexandria Senior High School
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