Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luecressie Alexander

Kenner

Summary

Dedicated Medical Assistant with proven expertise in patient care and clinic efficiency, honed at United Healthcare and other leading health centers. Excelled in HIPAA compliance and customer service, enhancing patient satisfaction and operational workflows. Skilled in phlebotomy and EMR/EHR management, achieving a 20% improvement in patient record accuracy and accessibility.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant

United Healthcare
01.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Medical Assistant

JenCare Senior Medical Center
05.2022 - 12.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Assistant

In and Out Urgent Care
02.2022 - 05.2022
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Prepared and administered medications to alleviate patient symptoms.

Medical Assistant

Ochsner Health Center
01.2020 - 02.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.

Education

Associate of Science - Clinical And Medical Administration

Blue Cliff College
Metairie, LA
11-2019

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Phlebotomy
  • Immunization administration
  • Specimens collection and processing

Certification

  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).

Languages

American Sign language

Timeline

Medical Assistant

United Healthcare
01.2024 - Current

Medical Assistant

JenCare Senior Medical Center
05.2022 - 12.2023

Medical Assistant

In and Out Urgent Care
02.2022 - 05.2022

Medical Assistant

Ochsner Health Center
01.2020 - 02.2022

Associate of Science - Clinical And Medical Administration

Blue Cliff College

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Luecressie Alexander