Luke Duplechain
Carencro
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Results-oriented Graphic Artist successful at applying technical skills to create art that informs and engages customers. Clear communicator and collaborative team player with an eye for detail and skill in customer relations.
Proficient Graphic Designer knowledgeable about logos, marketing materials, and website design. Demonstrated success at providing complete business services to corporate clients.
Recent graduate with foundational knowledge in Digital Media and hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative and Seafood Clerk
Brookshire Grocery Company
06.2019 - Current
- Responded to customer requests for products, services, and company information.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained up-to-date knowledge of product and service changes.
Social Media Account Manager
Farm D'Allie Golf Club
06.2018 - 08.2018
- Collaborated with other departments to develop integrated branding and public relations strategies.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Cultivated strong corporate image and identity with clear branding.
- Developed and promoted corporate brand, images and identity to media and public.
- Increased brand awareness through development and implementation of successful public relations campaigns.
- Reviewed marketing materials and documents for brand accuracy and trending design.
Education
Associate of Arts - Digital Media And Graphic Design
South Louisiana Community College
Lafayette, LA12-2024
Skills
- Clerical support
- Brand representation
- Conflict resolution
- Team collaboration
- Hospitality and accommodation
- Technical troubleshooting
Certification
Adobe Illustrator
Adobe Photoshop
Adobe InDesign
Adobe Premier Pro
Adobe After Effects
Timeline
Customer Service Representative and Seafood Clerk
Brookshire Grocery Company
06.2019 - Current
Social Media Account Manager
Farm D'Allie Golf Club
06.2018 - 08.2018
Associate of Arts - Digital Media And Graphic Design
South Louisiana Community College
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