Summary
Overview
Work History
Education
Skills
Timeline
Generic

L'wren Stifflemire

Covington

Summary

Professional with expertise in hospitality management and customer service. Proven ability in scheduling and time management, ensuring efficient operations. Strong work ethic combined with adaptability to meet diverse client needs. Committed to enhancing customer experiences through exceptional service delivery.

Overview

2
2
years of professional experience

Work History

Food Server

St. Anthony's Nursing Home
Covington
06.2025 - Current
  • Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
  • Informed customers of daily specials and menu changes.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
  • Brought food and beverages to the table in a timely manner.
  • Prepared tables for meals by setting up items such as linens, silverware, and glassware.
  • Greeted guests in a friendly and welcoming manner.
  • Attended regular team meetings for updates on new menu items or promotions.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Checked on customers during their meal to ensure they were satisfied with their dining experience.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Provided exceptional service to high volume of daily customers.

Receptionist

Northshore Humane Society
Covington
05.2024 - 05.2025
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Monitored office supplies inventory and placed orders when necessary.
  • Scheduled appointments for clients, customers, and other visitors.
  • Responded to inquiries from internal staff members regarding office operations.
  • Greeted visitors and provided them with assistance.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted with special projects assigned by management when required.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.

Receiver

Academy Sports + Outdoors
Covington
11.2023 - 04.2024
  • Organized stock in warehouse shelves to ensure efficient product location.
  • Reported any damaged goods to supervisor immediately upon unloading.
  • Responsible for maintaining a clean work environment free from clutter throughout shift duration.
  • Adhered to workplace safety standards and OSHA regulations.
  • Loaded and unloaded packages from loading dock to trucks.

Education

High School Diploma -

University View Academy
Baton Rouge, LA
05-2023

Some College (No Degree) - Communications

Southeastern Louisiana University
Hammond, LA

Skills

  • Food safety compliance
  • Inventory management
  • Point-of-sale operation
  • Customer service
  • Order processing
  • Appointment scheduling
  • Time management
  • Attention to detail
  • Workplace organization
  • Professional attitude

Timeline

Food Server

St. Anthony's Nursing Home
06.2025 - Current

Receptionist

Northshore Humane Society
05.2024 - 05.2025

Receiver

Academy Sports + Outdoors
11.2023 - 04.2024

High School Diploma -

University View Academy

Some College (No Degree) - Communications

Southeastern Louisiana University
L'wren Stifflemire