Lyndora Johnson
Baton Rouge
Summary
Dynamic Field Training Coordinator at CVS Health Corporation with robust background in organizing and implementing training programs that enhance employee skills and knowledge. Successfully coordinated multiple training sessions, leading to improved team performance and engagement. Demonstrated expertise in curriculum development and effective communication. By leveraging training best practices to drive organizational success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Field Training Coordinator
CVS HEALTH CORPORATION
07.2014 - Current
- Developed training materials and resources to enhance learning experiences.
- Scheduled training sessions, ensuring availability of participants.
- Collaborated with team members to identify training needs and gaps.
- Maintained accurate records of employee training progress and feedback.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Facilitated onboarding processes for new hires, introducing them to company policies and procedures.
- Researched best practices in employee training to improve program effectiveness.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Delivered high-quality classroom instruction using a variety of teaching methods tailored to individual learning styles.
- Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.
- Facilitated cross-departmental training sessions to promote better understanding of interdepartmental roles and improve collaboration.
- Coordinated with subject matter experts to ensure training content was accurate, relevant, and up-to-date, improving course effectiveness.
- Fostered culture of continuous improvement by soliciting and incorporating feedback from training participants into future sessions.
- Conducted regular training needs analyses across departments, ensuring that all training initiatives were aligned with business objectives.
- Provided coaching and mentoring to employees.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Lead Pharmacy Technician
CVS Pharmacy
06.1997 - Current
- Supervised daily pharmacy operations to ensure compliance with regulations and standards.
- Trained and mentored junior technicians on medication dispensing and inventory management.
- Streamlined workflow processes to enhance efficiency in prescription filling and verification.
- Collaborated with pharmacists to optimize patient care through effective medication management.
- Conducted regular staff training sessions focused on best practices and safety procedures.
Education
No Degree - Nursing
Southern University And A&M College
Baton Rouge, LAHigh School Diploma -
Capitol Senior High
Baton Rouge, LA05-1988
Skills
- Verbal and written communication
- Coaching and mentoring
- Presentation
- Training delivery
- Schedule coordination
- New hire on-boarding
- Performance evaluation
- Program support
- Feedback analysis
- Training best practices
- Feedback gathering
- Clear communication
- Coaching and development
- Orientation and onboarding
- Class scheduling
- Training program development
- Role playing
Accomplishments
2025 Field Training Supervisor, EL
Certification
PTCB Nationally Certified
Timeline
Field Training Coordinator
CVS HEALTH CORPORATION
07.2014 - Current
Lead Pharmacy Technician
CVS Pharmacy
06.1997 - Current
No Degree - Nursing
Southern University And A&M College
High School Diploma -
Capitol Senior High