Erica McBeth
Pineville
Summary
Dynamic Certified Pharmacy Technician with extensive experience throughout the Pharmacy, excelling in medication dispensing and inventory management. Proven ability to enhance customer satisfaction through exceptional service and problem-solving skills. Adept in pharmaceutical calculations and HIPAA compliance, ensuring accuracy and safety in all operations. Committed to fostering a knowledgeable team environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Crossroads Pharmacy
03.2024 - Current
- Managed inventory levels, facilitating timely restocking of pharmaceutical supplies.
- Assisted pharmacists in compounding medications, adhering to safety protocols and standards.
- Processed prescription orders efficiently, ensuring accuracy in medication dispensing.
- Maintained cleanliness and organization of pharmacy environment for optimal workflow.
- Collaborated with healthcare professionals to resolve prescription issues promptly.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Certified Pharmacy Technician
Ray's Pharmacy
12.2014 - 10.2023
- Trained new staff on operational procedures, fostering a knowledgeable team environment.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
Certified Pharmacy Technician
Walmart
03.2013 - 01.2015
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Reviewed and verified customer information and insurance provider information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Pharmacy Technician
Walmart
02.2012 - 03.2013
- Dispensed medications accurately, ensuring compliance with pharmacy regulations and patient safety protocols.
- Monitored prescription accuracy through double-checking procedures, contributing to increased quality control standards.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Healthcare Specialist (68W)
US Army
10.2009 - 09.2011
- Administered patient care and medical support in diverse healthcare environments.
- Conducted thorough assessments to ensure accurate diagnosis and effective treatment outcomes.
- Provided emergency medical response during critical situations, ensuring rapid intervention and support.
- Conducted regular equipment inspections to ensure proper functioning during emergency scenarios, minimizing risk of complications due to malfunctioning devices.
- Administered medications, IV fluids, and blood products with precision to optimize patient recovery.
Education
Associate of Science - Pharmacy Technician
Pharmacy Technicians University
Walmart03-2013
Associate of Science - EMT-B
Us Army
Fort Sam Houston Tx10-2010
High School Diploma -
Pineville Sr High
Pineville LA01-2003
Skills
- Data entry with QS1 or Pioneer
- Attention to detail
- Problem-solving skills
- Customer service
- Medication dispensing with counting medicine by hand, Kirby Lester, Icon, or Prada
- HIPAA regulations
- Insurance billing
- Pharmaceutical calculations
- Pharmacy and customer records management
- Pharmacy law compliance
- Inventory management
- Compounding techniques
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Crossroads Pharmacy
03.2024 - Current
Certified Pharmacy Technician
Ray's Pharmacy
12.2014 - 10.2023
Certified Pharmacy Technician
Walmart
03.2013 - 01.2015
Pharmacy Technician
Walmart
02.2012 - 03.2013
Healthcare Specialist (68W)
US Army
10.2009 - 09.2011
Associate of Science - Pharmacy Technician
Pharmacy Technicians University
Associate of Science - EMT-B
Us Army
High School Diploma -
Pineville Sr High
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