Mackensie Vaughan
Thibodaux
Summary
Proven customer service expert from Off the Bone Meat Market, adept at handling high-pressure situations with patience and composure, ensuring customer satisfaction. Skilled in accurate cash handling and resolving complaints, significantly enhancing the shopping experience. Demonstrates reliability and punctuality, with a strong focus on achieving positive outcomes for both customers and the company.
Overview
1
1
year of professional experience
Work History
Customer Service/Cashier
Off the Bone Meat Market
03.2023 - 05.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Education
Bachelor In Health Sciences - Allied Health: Pre-professional
Nicholls State University
Thibodaux, LASkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Affiliations
Gamma Phi Beta Sorority
Timeline
Customer Service/Cashier
Off the Bone Meat Market
03.2023 - 05.2024
Bachelor In Health Sciences - Allied Health: Pre-professional
Nicholls State University
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