Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Maxwell

Benton

Summary

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Tech-savvy with a calm demeanor, adept at expediting client intake and ensuring a welcoming environment.

Overview

3
3
years of professional experience

Work History

Receptionist

Patrick R. Jackson Law Firm
07.2023 - Current
  • Maintained a clean and welcoming reception area, providing a positive first impression for clients visiting the office.
  • Increased efficiency by handling incoming mail, distributing correspondence accordingly and ensuring timely responses from staff members.
  • Managed office supplies inventory levels efficiently to ensure availability of necessary items while reducing costs associated with excess stock.
  • Expedited client intake process by conducting preliminary interviews with potential clients to gather relevant information for attorney review.
  • Filed documents with courts on behalf of attorney.
  • Scheduled and made appointments for 4 attorneys.
  • Prepared and processed invoices for attorney billing.
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.

PT Tech

Benton Physical Therapy
07.2022 - 03.2023
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Prepared patients to meet with physical therapists.
  • Assisted patient's with stretching and strengthening techniques.
  • Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Prepared for sessions by setting up patient treatment areas and equipment.
  • Maintained cleanliness and sanitation of clinic or treatment environment.

Education

Benton High School
Benton, LA

Skills

  • Telephone skills
  • Courteous and professional
  • Organization skills
  • Greeting and seating clients
  • Customer/Client relations
  • File management

Timeline

Receptionist

Patrick R. Jackson Law Firm
07.2023 - Current

PT Tech

Benton Physical Therapy
07.2022 - 03.2023

Benton High School

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Mackenzie Maxwell