Maddison Boles
New Iberia
Summary
Experienced in customer service with a background in fast-paced environments, effectively addressing customer inquiries and concerns. Demonstrated ability to manage cash transactions accurately while maintaining a clean and organized workspace. Collaborated with team members to enhance service delivery during peak times, contributing to overall operational efficiency. Developed strong relationships with customers through attentive communication and active listening skills, ensuring a positive experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Janes Seafood and Chinese Restaurant
New Iberia
05.2022 - Current
- Replenished beverages when necessary.
- Assisted other wait staff members in times of heavy customer traffic.
- Participated in team meetings to discuss new menu items or changes in policy.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Provided accurate change for cash transactions using a cash register system.
- Answered questions about menu items, ingredients, and pricing.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
Education
High School Diploma
Highland Baptist Christian School
New Iberia, LA05-2023
Associate of Applied Science - General Studies
South Louisiana Community College
Lafayette, LASkills
- Customer service
- Order processing
- Menu knowledge
- Cash register operation
- Team collaboration
- Conflict resolution
- Time management
- Communication skills
- Active listening
- Relationship building
- Stress management
Certification
- CPR Certified
Accomplishments
- High School Class Salutatorian
- Graduated with High Honors
Affiliations
- Played high school and travel volleyball while managing a busy work, school, and family life.
- Was an active member in Senior Beta, National Honors Society, and Key Club.
Timeline
Waitress
Janes Seafood and Chinese Restaurant
05.2022 - Current
High School Diploma
Highland Baptist Christian School
Associate of Applied Science - General Studies
South Louisiana Community College