Summary
Overview
Work History
Education
Skills
Timeline
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Madelynn Wilson

Metairie

Summary

Dynamic and engaging bartender with extensive experience at 7001 Sports Bar and Grill, excelling in high-volume environments. Proven track record in responsible alcohol service and customer satisfaction, consistently cultivating loyal clientele. Strong multitasking abilities and team collaboration skills ensure seamless service and exceptional guest experiences.

Overview

6
6
years of professional experience

Work History

Bartender

7001 Sports Bar and Grill
Metairie, LA
11.2023 - 06.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Server/bartender

Adolfos
711 Frenchmen Street
10.2019 - 11.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Delivery Driver

Amazon
Metairie, LA
04.2022 - 02.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Server

Dixie Chicken Nd Ribs
New Orleans, LA
08.2018 - 06.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Education

Youth Challenge Program
Minden ,LA
07.2017

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Customer service expertise
  • Responsible alcohol service
  • Payment processing
  • Menu memorization
  • Food service
  • New hire training
  • Drink preparation techniques

Timeline

Bartender

7001 Sports Bar and Grill
11.2023 - 06.2024

Delivery Driver

Amazon
04.2022 - 02.2023

Server/bartender

Adolfos
10.2019 - 11.2023

Server

Dixie Chicken Nd Ribs
08.2018 - 06.2019

Youth Challenge Program

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Madelynn Wilson