Madilyn Caron
Leesville
Summary
Dedicated employee with a proven track record at Bath and Body Works, Limited Brands, enhancing customer satisfaction and engagement. Expert in POS system operation and renowned for exceptional customer service skills. Achieved significant improvements in customer experience by leveraging attention to detail and data analysis. Skilled in task prioritization, ensuring efficient operations and team support across diverse roles.
Overview
2
2
years of professional experience
Work History
Associate
Bath and Body Works, Limited Brands
08.2023 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Restaurant Hostess
Buffalo Wild Wings
02.2024 - 11.2024
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Answered customer questions about hours, seating, and menu information.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
Helper
Person Insurance Agency
10.2022 - 01.2023
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Performed manual labor and random jobs to help teams accomplish goals.
Education
High School Diploma -
Lake Arthur High School
Lake Arthur, LA05-2023
Skills
- Attention to detail
- POS system operation
- Task prioritization
- Data entry
- Customer service
Timeline
Restaurant Hostess
Buffalo Wild Wings
02.2024 - 11.2024
Associate
Bath and Body Works, Limited Brands
08.2023 - Current
Helper
Person Insurance Agency
10.2022 - 01.2023
High School Diploma -
Lake Arthur High School
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