Madison Castilaw
Oak Grove
Summary
Carries a strong background in customer service and administrative support while maintaining a teachable attitude. Recognized for exceptional problem-solving and time management skills, encouraging a collaborative team environment while maintaining meticulous attention to detail. Proven ability to enhance workflow efficiency and deliver outstanding service.
Overview
4
4
years of professional experience
Work History
Barista
Grit + Grind Coffee
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance all responsibilities during busy periods.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor.
Office Assistant
West Carroll Memorial Hospital
06.2021 - 01.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
High School Diploma -
Kilbourne High School
Kilbourne, LA05.2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Cleanliness
- Active listener
- Exceptional customer service
- Cash register operation
- Multitasking and organization
- Team collaboration
References
Trey Auger
- (Current Employer)
Phone: (318)-282-6655
Mandy Grey
- (Previous Employer)
Phone: (318)-282-1090
Lana Shrock
- (Previous Coworker)
Phone: (318)-282-7074
Timeline
Barista
Grit + Grind Coffee
01.2024 - Current
Office Assistant
West Carroll Memorial Hospital
06.2021 - 01.2023
High School Diploma -
Kilbourne High School
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