Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Cavalier

Raceland

Summary

Background includes comprehensive experience in animal care and customer service roles, focusing on effective communication and organizational abilities. Key achievements include supporting veterinary staff during procedures and managing customer infractions in retail settings. Aiming to leverage skills in multitasking, inventory management, call center, and teamwork as an Office Assistant to enhance operational efficiency and support organizational goals.

Overview

3
3
years of professional experience

Work History

Veterinary Assistant

Marcello Veterinary Hospital
Houma, LA
04.2025 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.

Store Associate

Lockport Farm Market
Lockport, LA
08.2024 - 04.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
  • Conducted price checks for customers to ensure accuracy, fostering trust and transparency.

Assistant Store Manager

Sugarland Hardware
Raceland, LA
06.2022 - 06.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Reported issues to higher management with great detail.
  • Answer phone calls quickly, give/ get all needed information, and provide excellent customer service.

Education

No Degree - Science Education

Nicholls State University
Thibodaux, LA

High School Diploma -

Central Lafourche High
Raceland, LA
05-2023

Skills

  • Customer service
  • Positive attitude
  • Organizing and categorizing
  • Verbal communication
  • Keyboarding skills
  • Fast learner
  • Call center experience
  • Animal Care
  • Cash handling accuracy

Timeline

Veterinary Assistant

Marcello Veterinary Hospital
04.2025 - Current

Store Associate

Lockport Farm Market
08.2024 - 04.2025

Assistant Store Manager

Sugarland Hardware
06.2022 - 06.2024

No Degree - Science Education

Nicholls State University

High School Diploma -

Central Lafourche High
Madison Cavalier