Madison R Jones

• Proficient in cash handling, check processing, and transaction reconciliation

• In-depth knowledge of banking products, including savings accounts, loans, and credit cards

• Experienced with banking software platforms and CRM tools such as Salesforce

Proficient in maintaining adherence to both federal and state banking rules.

• Deliver exceptional customer service, resolving inquiries with professionalism and empathy

• Proven ability to meet or exceed sales targets through cross-selling and upselling banking products

• Strong communication skills, simplifying complex financial terms for diverse clients

Skilled in effectively handling and mediating conflicts.

• Accurate data entry and meticulous record-keeping

• Advanced proficiency in Microsoft Office Suite including Excel, Word, and Outlook

• Risk assessment experience for mitigating financial errors

• Excellent attention to detail, ensuring transaction accuracy and compliance

• Collaborative team player thriving in fast-paced branch environments

Managed numerous responsibilities efficiently through effective time allocation.

• Networking and relationship-building for community engagement and business growth

• Greets patients and checks them in, confirming their insurance status, the ways in which they will pay, their medical histories, and any other relevant medical information
• Manages the practice's schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time
• Collects and processes payments from patients and insurance companies
• Maintain and handle incoming and outgoing mail
• Maintain Inventory
• Controls the waiting room, attends to patient needs, and ensures the office runs on time
• Distributes educational information to patients as instructed by the chiropractor
• Maintains organized files on all patients
• Abides by HIPAA laws regarding sharing of personal medical information
• Attends to email correspondence
• Answers the phones and addresses all patient questions and concerns
• Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day
• Fill-in when needed in the Atlanta, TX
• Office

• Greet and welcome guests and provide outstanding customer service
• Communicate Safety Rules and Regulations to all Guests
• Ensure Guests follow all Safety Rules and Regulations
• Assist in implementing emergency procedures when needed
• Assist with equipment and facility inspections
• Perform all maintenance duties, including cleaning restrooms and trash removal
• Host all scheduled parties
• Ensure all guests have a great and safe time