Summary
Overview
Work History
Education
Skills
Timeline
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Madison Wake

Angie

Summary

Dynamic professional with experience as a Medical Receptionist at Spine Care Clinic, excelling in customer service and data entry. Proven ability to streamline patient check-in processes and manage high call volumes effectively. Skilled in Microsoft Excel and adept at fostering strong relationships with patients, ensuring satisfaction and compliance with healthcare standards.

Overview

3
3
years of professional experience

Work History

Substitute Teacher, K-12

Washington Parish School Board
08.2024 - Current
  • Developed and implemented lesson plans tailored to diverse student needs.
  • Managed classroom behavior using positive reinforcement techniques.
  • Provided individualized support to students with varying academic abilities.
  • Adapted instructional materials for special education and ELL students.

Medical Receptionist

Spine Care Clinic
08.2023 - 08.2024
  • Welcomed patients and managed appointment scheduling using electronic health record systems.
  • Assisted with patient registration and insurance verification to streamline check-in processes.
  • Maintained organized medical records, ensuring compliance with privacy regulations and policies..
  • Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
  • Worked from home Monday-Wednesday.
  • Processed medical claims using billing software to ensure timely reimbursements.
  • Assisted in coding procedures according to CPT and ICD guidelines for billing accuracy.

Home Health Certified Nursing Assistant

Right At Home Senior Care
04.2022 - 07.2023
  • Administered daily personal care and hygiene assistance to patients, ensuring comfort and dignity.
  • Assisted with medication management, ensuring compliance with prescribed regimens for optimal patient health.
  • Developed and maintained strong relationships with patients and families, fostering trust and effective communication.
  • Implemented individualized care plans based on patient needs, improving overall satisfaction with services rendered.
  • Utilized effective communication skills when interacting with diverse populations, fostering trust between patients and their caregivers.

Education

No Degree - Psychology

Southeastern Louisiana University
Hammond, LA
05-2027

High School Diploma -

Covington High School
Covington, LA
05-2021

Certified Nursing Assistant

Northshore Technical Community College
Bogalusa, LA
05-2021

Skills

  • Customer service
  • Critical thinking
  • Data entry
  • Microsoft Excel
  • Professional telephone demeanor
  • Microsoft office

Timeline

Substitute Teacher, K-12

Washington Parish School Board
08.2024 - Current

Medical Receptionist

Spine Care Clinic
08.2023 - 08.2024

Home Health Certified Nursing Assistant

Right At Home Senior Care
04.2022 - 07.2023

No Degree - Psychology

Southeastern Louisiana University

High School Diploma -

Covington High School

Certified Nursing Assistant

Northshore Technical Community College

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Madison Wake