Maegan Cline
Glynn
Summary
Dynamic general manager with a proven track record in operations management and team development. Expertise in customer relations and effective staff training drives enhanced store performance and customer satisfaction.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
8
8
years of professional experience
Work History
General Manager
Advanced Auto Parts
Baton Rouge, LA
12.2025 - Current
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Trained staff on company policies and best practices, fostering a collaborative team environment.
- Analyzed sales data to identify trends and inform strategic decisions for promotions.
- Developed employee schedules to enhance productivity while maintaining labor cost targets.
- Collaborated with vendors to negotiate favorable terms and improve supply chain efficiency.
- Resolved customer inquiries and issues promptly, enhancing overall shopping experience.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
Store Manager
Auto Zone Auto Parts
New Roads, LA
10.2022 - 11.2025
- Trained and mentored staff on customer service best practices and product knowledge
- Managed inventory levels, ensuring timely restocking and minimizing stock discrepancies
- Oversaw daily operations, optimizing workflows to enhance overall store efficiency
- Implemented sales strategies that increased foot traffic and improved customer engagement
- Analyzed sales reports to identify trends and adjust merchandising strategies accordingly
- Developed training programs for new hires, fostering a knowledgeable and motivated team
- Enhanced store layout to improve product visibility and accessibility for customers
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Over hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Commercial Manager
Auto Zone Auto Parts
Prentiss, MS
01.2020 - 10.2023
- Led cross-functional teams to enhance supply chain efficiency and reduce operational costs.
- Developed strategic partnerships with suppliers to improve inventory management and product availability.
- Analyzed market trends to inform pricing strategies and drive competitive advantage in local markets.
- Implemented performance metrics to evaluate team productivity and service quality across multiple locations.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
- Built relationships with clients to establish new contracts.
- .Led successful contract negotiations resulting in long-term agreements that benefited both parties involved strategically.
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Cultivated relationships with key clients, enhancing customer satisfaction and retention rates.
- Managing over 50 calls per day.
Driver
Auto Zone Auto Parts
Prentiss, MS
03.2018 - 01.2020
- Operated delivery vehicle to transport auto parts efficiently and safely.
- Ensured compliance with safety regulations during all transportation activities.
- Maintained accurate logs of deliveries and inventory received at various locations.
- Collaborated with warehouse staff to optimize loading and unloading processes.
- Implemented strategies to reduce delivery times while maintaining service quality.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
Education
High School Diploma -
Jumonville
Ventress, LA04-2007
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Customer relations
- Relationship building
- Staff training
- Employee scheduling
- Goal setting
- Staff supervision
Timeline
General Manager
Advanced Auto Parts
12.2025 - Current
Store Manager
Auto Zone Auto Parts
10.2022 - 11.2025
Commercial Manager
Auto Zone Auto Parts
01.2020 - 10.2023
Driver
Auto Zone Auto Parts
03.2018 - 01.2020
High School Diploma -
Jumonville