Magan Babin
Adamant
Summary
Professional in client management, recognized for developing and nurturing strong client relationships and delivering tailored solutions. History of leveraging analytical skills and strategic insights to enhance client satisfaction. Team-oriented with focus on achieving targeted outcomes and adapting to evolving client needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Client Manager
Gallagher Benefit Services
Baton Rouge, LA
08.2021 - Current
- Led client onboarding processes, ensuring seamless transition and satisfaction.
- Developed strategic account plans to enhance client retention and engagement.
- Managed cross-functional teams to deliver tailored benefit solutions for clients.
- Analyzed market trends to identify opportunities for service enhancements.
- Managed a diverse portfolio of high-value clients, ensuring retention and loyalty through excellent service delivery.
- Coordinated with internal departments to ensure timely resolution of client issues
- Increased client satisfaction by providing exceptional account management and personalized solutions.
- Conducted regular performance reviews with key clients to ensure alignment of goals and continuous improvement in service delivery.
Diagnostic Medical Sonographer
Louisiana Women's Healthcare
Baton Rouge, LA
06.2020 - 08.2021
- Conducted comprehensive ultrasound examinations to assess patient health and diagnose conditions.
- Collaborated with healthcare team to develop individualized patient care plans based on imaging results.
- Maintained accurate documentation of procedures, findings, and patient interactions in electronic medical records systems.
- Mentored junior sonographers in best practices for imaging techniques and patient communication strategies.
- Ensured compliance with safety standards and regulations during all diagnostic procedures to protect patient welfare.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
Diagnostic Medical Sonographer
Woman's Hospital
Baton Rouge, LA
11.2016 - 06.2020
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Fostered a positive work environment through open communication, teamwork, and a commitment to continuous improvement within the diagnostic medical sonography profession.
- Reduced patient anxiety by establishing rapport with patients and addressing any concerns prior to starting an examination procedure.
- Performed comprehensive ultrasound examinations to assist in accurate diagnosis and treatment planning.
- Implemented quality assurance measures to ensure compliance with regulatory standards and enhance diagnostic accuracy.
- Evaluated patient history and symptoms to tailor ultrasound procedures for effective diagnostics.
- Maintained up-to-date knowledge of advancements in sonographic technology, integrating new techniques into practice.
Diagnostic Medical Sonographer
Fetametrics, Inc.
Baton Rouge, LA
05.2015 - 11.2016
- Collaborated with radiologists to provide accurate and timely diagnostic information for various medical conditions.
- Increased efficiency by managing patient schedules, prioritizing urgent cases, and maintaining a clean examination environment.
- Collaborated with physicians to determine appropriate imaging protocols and improve patient outcomes.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Baton Rouge Community College
Baton Rouge, LA05-2015
Skills
- Collaborative mindset
- Brand awareness
- Compliance management
- Relationship management
- Client services
- Strategy development
- Teamwork and collaboration
- Time management
- Client relationship management
Certification
Life and Health Insurance Licensed
Property and Casualty Insurance Licensed
SHRM-CP
OBGYN Registered (RDMS)
Breast Registered (RDMS)
Timeline
Senior Client Manager
Gallagher Benefit Services
08.2021 - Current
Diagnostic Medical Sonographer
Louisiana Women's Healthcare
06.2020 - 08.2021
Diagnostic Medical Sonographer
Woman's Hospital
11.2016 - 06.2020
Diagnostic Medical Sonographer
Fetametrics, Inc.
05.2015 - 11.2016
Associate of Applied Science - Diagnostic Medical Sonography
Baton Rouge Community College