Magdalene Fontenot
Lafayette
Summary
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
3
3
years of professional experience
Work History
Assistant to Tour Manager (remote)
Freelance
08.2024 - Current
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Processed invoices and payments ensuring accuracy and timely entries into accounting software.
- Implemented improved filing systems for invoices and receipts, enhancing retrieval efficiency for the team.
Shift Lead
Jet Coffee
03.2022 - Current
- Supervised team workflow to ensure efficient shift operations
- Trained and mentored new employees on standard procedures
- Resolved customer inquiries and complaints to enhance service quality
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Led efforts to establish a strong company culture, emphasizing core values and promoting employee satisfaction throughout the organization.
Marketing Intern
Keeled Scales
01.2024 - 04.2024
- Developed engaging content for social media platforms, enhancing brand visibility and audience engagement.
- Participated in brainstorming sessions, contributing ideas that were incorporated into marketing campaigns.
- Supported the creation of promotional materials, ensuring alignment with brand messaging and guidelines.
Hiring Manager
Jet Coffee
08.2022 - 11.2023
- Conducted interviews to assess candidates' qualifications and cultural fit.
- Improved onboarding experience for new hires, creating a comprehensive orientation program.
- Coordinated onboarding processes for new hires, ensuring smooth transitions.
- Assisted in developing training materials to enhance employee performance.
Education
MBA - Project Management
University of Louisiana At Lafayette
Lafayette, LA07-2026
Bachelor of Music - Music Business
University of Louisiana
Lafayette, LA05-2024
Skills
- Fast learner
- Time management
- Attention to detail
- Verbal and written communication
- File and record keeping
- Microsoft Office Suite
- Task prioritization
- Internal communications
- Training and mentoring
- Relationship building and management
- Onboarding processes
Timeline
Assistant to Tour Manager (remote)
Freelance
08.2024 - Current
Marketing Intern
Keeled Scales
01.2024 - 04.2024
Hiring Manager
Jet Coffee
08.2022 - 11.2023
Shift Lead
Jet Coffee
03.2022 - Current
MBA - Project Management
University of Louisiana At Lafayette
Bachelor of Music - Music Business
University of Louisiana
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