Maggie McMichael Herndon
Shreveport
Summary
Dynamic leader and communicator with a proven track record of elevating customer satisfaction and expanding market presence. Expert in small business operations and relationship building, adept at fostering client loyalty and team productivity. Successful at enhancing business processes, demonstrating exceptional multitasking abilities.
Overview
15
15
years of professional experience
Work History
Owner
Bungalow Engraving
01.2017 - 10.2022
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Receptionist
McMichael, Medlin, D'Anna, Wedgeworth & Lafargue
02.2008 - 12.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Evangel Christian Academy
Shreveport, LA05.2007
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Bungalow Engraving
01.2017 - 10.2022
Receptionist
McMichael, Medlin, D'Anna, Wedgeworth & Lafargue
02.2008 - 12.2015
Evangel Christian Academy
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