Makhyala Brown
Lake Charles
Summary
Dedicated professional with phlebotomy certification and hands-on experience in blood collection techniques. Proven ability in patient education and maintaining specimen integrity, committed to enhancing pharmacy operations and patient outcomes.
Overview
7
7
years of professional experience
Work History
Sales Associate
Walgreens
Lake Charles, LA
09.2019 - Current
- Resolved customer inquiries promptly, fostering positive shopping experiences and repeat business.
- Trained new staff on checkout procedures and customer engagement techniques.
- Assisted customers with product inquiries and provided exceptional service.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy in daily balancing.
Pharmacy Technician Trainee
Walgreen's Pharmacy
Lake Charles, LA
01.2023 - 04.2025
- Assisted pharmacists in medication preparation and dispensing processes to ensure accuracy and efficiency.
- Maintained inventory levels, restocking medications and supplies to support pharmacy operations.
- Processed prescriptions using pharmacy management software, ensuring compliance with regulations.
- Educated patients on proper medication usage and potential side effects to enhance understanding.
Education
Certificate of Completion - Phlebotomy
Inspire Professional Solutions
Sulphur, LA11.2025
Skills
- Phlebotomy certification
- Blood collection techniques
- Venipuncture
- Patient preparation
- Order of draw
- Capillary puncture
- Specimen handling3
- Specimen labeling procedures
Timeline
Pharmacy Technician Trainee
Walgreen's Pharmacy
01.2023 - 04.2025
Sales Associate
Walgreens
09.2019 - Current
Certificate of Completion - Phlebotomy
Inspire Professional Solutions