Summary
Overview
Work History
Education
Skills
Timeline
Education and Training
Generic
Makinse Powers

Makinse Powers

Bossier City

Summary

Knowledgeable Life Insurance Saleswoman with solid foundation in life insurance policies and client relationship management. Proven ability to guide clients through complex decision-making processes and drive policy sales. Demonstrated skills in risk assessment and strategic planning.

Knowledgeable Luxury Travel Agent with proven history in planning and booking travel itineraries. Successfully coordinated complex travel plans, ensuring customer satisfaction and seamless experiences. Demonstrated expertise in customer service and destination knowledge.


A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.

Overview

5
5
years of professional experience

Work History

Luxury Travel Agent

Lux3withKinsey
06.2025 - Current
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Streamlined booking processes for improved efficiency and reduced wait times for customers.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Improved overall revenue by upselling additional services such as excursions, insurance, and upgraded accommodations when appropriate.

Life Insurance Agent/Financial Advisor

World Financial Group Wfg
11.2024 - Current
  • Ensured compliance with all applicable laws when issuing policies or making recommendations.
  • Educated clients on various types of life insurance policies available in the market.
  • Identified opportunities for new client acquisition through various marketing channels.
  • Built relationships with influencers in the industry for increased visibility.
  • Monitored competitors' activities to keep up with industry trends.
  • Managed creation of marketing materials, collateral and sales support tools.
  • Generated ideas to increase sales through creative promotions.
  • Utilized Instagram and Facebook to promote products, services and content.
  • Scheduled content for publication on social media at ideal times.
  • Maintained up-to-date knowledge of new technologies related to social media marketing.
  • Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.

Cashier/ Bartender

The Port Seafood & Oyster Bar
12.2021 - 11.2024
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned items and checked pricing on cash register for accuracy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Helped with purchases and signed customers up for rewards program.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Barista

Starbucks (Kroger)
01.2021 - 11.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Pickup Associate

Kroger Co, Inc
01.2021 - 11.2021
  • Helped customers locate items within the store using the inventory system.
  • Assisted customers with selecting items and answering questions about products.
  • Built relationships with customers by providing friendly customer service.
  • Bagged or packaged purchases and wrapped gifts.
  • Provided customer service support for inquiries, complaints, and returns.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.

Education

High School Diploma -

Word Of God Academy
05-2021

Bachelor of Science - Radiologic Sciences / Diagnostic Med Sonography

Northwestern State University of Louisiana
Natchitoches, LA
05-2029

Skills

  • Regulatory compliance
  • Client education
  • Policy analysis
  • Sales strategies
  • Marketing management
  • Social media
  • Travel research
  • Itinerary planning
  • Client relations
  • Client relationship building
  • Mentoring and training

Timeline

Luxury Travel Agent

Lux3withKinsey
06.2025 - Current

Life Insurance Agent/Financial Advisor

World Financial Group Wfg
11.2024 - Current

Cashier/ Bartender

The Port Seafood & Oyster Bar
12.2021 - 11.2024

Barista

Starbucks (Kroger)
01.2021 - 11.2021

Pickup Associate

Kroger Co, Inc
01.2021 - 11.2021

High School Diploma -

Word Of God Academy

Bachelor of Science - Radiologic Sciences / Diagnostic Med Sonography

Northwestern State University of Louisiana

Education and Training

other

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Makinse Powers