Makisia Turner
Support Coordinator
Houma,LA
Summary
Client-focused Social Services Professional with background in social work programs and highly educated in laws relating to welfare and crisis intervention. Maintains composure, diplomacy and efficiency in all situations. Experienced Handling irate and problematic clients. Organized and professional in stressful situations.
Overview
23
23
years of professional experience
Work History
Special Education Teacher
Jefferson Parish School Board
Harvey, LA
09.2023 - 06.2025
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
- Taught students across multiple classifications and degrees of special needs.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
Outreach Coordinator
Asher and Merner
New Orleans, LA
09.2022 - 05.2025
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
- Organized fundraising events that significantly increased budget for outreach activities.
- Enhanced online presence by creating and managing content across multiple social media platforms.
- Navigated complex community dynamics with diplomacy and thoughtfulness, fostering trust and credibility among diverse groups.
Social Services Counselor 3
Bridge City Center For Youth
10.2021 - 09.2023
- Conducted thorough assessments of clients'' needs, strengths, and barriers to identify appropriate services and interventions.
- Provided crisis intervention services during emergencies, deescalating situations while prioritizing safety for all involved parties.
- Facilitated psychoeducational workshops aimed at increasing awareness of mental health issues and reducing stigma within the community setting.
- Strengthened family dynamics by providing targeted counseling sessions focused on improving communication skills and conflict resolution strategies.
Disabilities Determinations Examiner 1
DDS
05.2021 - 10.2021
- Provided clear explanations of decisions made during examinations, enhancing transparency between applicants and organization.
- Conducted comprehensive reviews of complex applications, ensuring all necessary documentation was obtained before rendering a decision.
- Analyzed information gathered from investigations and reported findings.
- Collaborated with team members to develop best practices for reviewing applications and maintaining accuracy.
Mental Health Technician Supervisor
Viewpoint Health
08.2017 - 04.2020
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Support Coordinator
Cadence of Acadiana
06.2002 - 09.2004
- Maintained and verified accuracy of records and generated miscellaneous reports.
- Improved client satisfaction by efficiently addressing and resolving support issues.
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
Education
Master of Arts - Criminal Justice
Southern University At New Orleans
New Orleans, LA 05.2001 -
Bachelor of Arts - Psychology
Southern University At New Orleans
New Orleans, LA 05.2001 -
Skills
Outreach initiatives
Data collection
Community engagement
Timeline
Special Education Teacher
Jefferson Parish School Board
09.2023 - 06.2025
Outreach Coordinator
Asher and Merner
09.2022 - 05.2025
Social Services Counselor 3
Bridge City Center For Youth
10.2021 - 09.2023
Disabilities Determinations Examiner 1
DDS
05.2021 - 10.2021
Mental Health Technician Supervisor
Viewpoint Health
08.2017 - 04.2020
Support Coordinator
Cadence of Acadiana
06.2002 - 09.2004
Master of Arts - Criminal Justice
Southern University At New Orleans
05.2001 -
Bachelor of Arts - Psychology
Southern University At New Orleans
05.2001 -
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