Malari Doucet
Starks
Summary
Deadline-oriented Runner with strong work ethic and success in fast-paced environments. Trained in customer service and experienced working for multi-site business locations.
Safety-conscious individual proudly promoting years working for companies in sector. Offering wealth of skills with proven history of fantastic work.
Reliable runner with experience in both film and restaurant industries. Skills include punctuality, stamina for long hours, and ability to follow complex instructions accurately. Known for maintaining positive attitude under pressure and contributing to smooth operations by ensuring timely deliveries and pickups. Previous roles have shown significant improvement in efficiency of processes due to proactive approach.
Overview
23
23
years of professional experience
2006
2006
years of post-secondary education
Work History
Runner
Golden Nugget Casino
Lake Charles
07.2024 - 12.2024
- Delivered food orders to customers efficiently and promptly.
- Collaborated with kitchen staff to ensure smooth service operations.
- Maintained cleanliness and organization of dining areas and supply stations.
- Assisted servers by providing necessary items during busy service times.
- Communicated effectively with team members to coordinate tasks and priorities.
- Supported inventory management by restocking supplies as needed.
- Adapted to changing demands during peak hours while maintaining quality service.
- Followed all safety and sanitation guidelines in food handling processes.
- Cleaned and maintained work areas on a regular basis.
- Provided assistance to customers when necessary by answering questions or providing product information.
- Greeted customers and employees pleasantly and maintained upbeat demeanor.
- Handled cash transactions accurately and securely according to company procedures.
- Adhered strictly to company regulations concerning safety standards at all times.
- Handled various errands for employees throughout company.
- Communicated regularly with supervisors regarding any issues that arose during deliveries.
Waitress Supervisor
Richard's Seafood and Boudin restaurant
Sulphur
07.2016 - 10.2024
- Supervised daily operations of front-of-house staff in a busy seafood restaurant.
- Trained new waitstaff on menu knowledge and customer service techniques.
- Coordinated dining room activities to ensure smooth service during peak hours.
- Assisted in menu updates by providing feedback on guest preferences and trends.
- Handled customer inquiries and resolved complaints to enhance dining experience.
- Resolved customer complaints in a timely manner with professionalism.
- Monitored cash register operations during shifts for accuracy of transactions.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Maintained accurate records of sales transactions and inventory levels.
Manager
Big Daddy's Crawfish
Bridge City
01.2011 - 04.2016
- Managed daily operations to ensure team efficiency and productivity.
- Developed training programs to enhance employee skills and knowledge.
- Implemented process improvements to streamline workflow and reduce waste.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Floor Attendant
Bordertown Casino
Vinton
09.2006 - 12.2010
- Maintained cleanliness and organization of gaming areas and facilities.
- Assisted guests with inquiries and provided exceptional customer service.
- Monitored compliance with safety and security protocols throughout the casino.
- Collaborated with team members to ensure smooth operations during peak hours.
- Stocked supplies and maintained inventory levels for gaming stations.
- Conducted regular inspections of restrooms and public areas for cleanliness.
- Reported maintenance issues to ensure prompt resolution by the facilities team.
- Enforced casino rules and regulations to promote a safe gaming environment.
- Greeted customers and provided assistance with product selection.
- Assisted in stocking shelves, setting up displays and organizing merchandise.
Security Officer
Vension Security
Lake Charles
01.2006 - 02.2007
- Patrolled assigned areas to ensure safety and security of premises.
- Monitored surveillance systems to detect suspicious activities and potential threats.
- Conducted regular safety inspections to identify hazards and maintain compliance.
- Collaborated with local law enforcement during investigations and emergency situations.
- Prepared detailed reports on daily activities, incidents, and observations for management review.
- Engaged with visitors and employees to promote a safe environment through communication.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
Caregiver
Group Home 4
Vinton
02.2002 - 09.2005
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to improve client well-being.
- Monitored client health and reported changes to healthcare professionals.
- Collaborated with families to understand and meet client care preferences.
- Maintained a clean and safe environment for clients at all times.
- Prepared meals according to dietary restrictions and preferences of clients.
- Assisted clients with mobility and transportation to appointments or activities.
- Documented daily activities and observations in client care logs accurately.
- Supported bathing, dressing and personal care needs.
- Improved patient outlook and daily living through compassionate care.
- Administered prescribed medications on a timely basis following care plan instructions.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Education
Parkview Baptist
Sulphur, LASkills
- Order delivery
- Inventory management
- Food safety compliance
- Customer assistance
- Team collaboration
- Cash handling
- Menu knowledge
- Staff training
- Time management
- Conflict resolution
- Effective communication
- Attention to detail
- Problem solving
- Organizational skills
- Customer service
- Flexibility improvement
References
References available upon request.
Timeline
Runner
Golden Nugget Casino
07.2024 - 12.2024
Waitress Supervisor
Richard's Seafood and Boudin restaurant
07.2016 - 10.2024
Manager
Big Daddy's Crawfish
01.2011 - 04.2016
Floor Attendant
Bordertown Casino
09.2006 - 12.2010
Security Officer
Vension Security
01.2006 - 02.2007
Caregiver
Group Home 4
02.2002 - 09.2005
Parkview Baptist