Maleik Jones
Chick-fil-A
Terrytown
4
years of professional experience
Friendly, organized customer service professional with experience in fast-paced food service and volunteer operations. Strengths include communication, teamwork, adaptability, and efficient multitasking to support smooth service and positive guest experiences.
Work History
Fast Food Worker
1 Year 5 Months- Delivered friendly guest service while taking accurate orders across counter and drive-thru.
- Prepared menu items following food safety, quality, and presentation standards.
- Supported team communication to keep service flow efficient and consistent.
- Resolved customer concerns promptly to protect positive guest experience.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Promptly resolved customer complaints, escalating major issues to supervisor.
Information Technology Volunteer
2 Years 2 Months- Coordinated volunteer activities and supported daily event operations.
- Assisted with outreach efforts to recruit and retain community volunteers.
- Organized schedules, shifts, and task assignments for smooth coverage.
- Communicated updates clearly with staff, volunteers, and community members.
- Helped resolve routine issues and kept activities moving efficiently.
- Maintained clean, neat, and operational facilities to serve program needs.
- Managed technology updates and deployment across the school domain to maintain system readiness.
Education
Bachelor of Science - Cyber Security
Skills
Efficient service
Customer service
Food safety practices
High-volume service
Stress resilience
Listening and comprehension
Engaging personality
Positive attitude
Interests
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Watching Movies and TV Shows
Gym Workouts
Music
Timeline
Fast Food Worker
Chick-fil-A
05.2025 - CurrentRead More
Information Technology Volunteer
Dane Cooper
06.2022 - 08.2024Read More
Louisiana State University, New Orleans, LA
Bachelor of Science from Cyber Security
Read More
Tech support student
While in school you have the option to choose a class with my volunteer teacher who is the Health and Tech support administrator of the school and while in the class if you preform well during the year you are given an award as recognition