Mandy Dore
Carencro
Summary
Conscientious and thorough Bookkeeping Assistant considered productive team player in busy accounting office. Positive and courteous communicator offering calm telephone and email etiquette. Flexible professional trained in Quickbooks and VMware, and Microsoft office.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Bank of Sunset and Trust
Lafayette, LA
08.2024 - Current
- Answer phones
- Greet clients
- File
- Reconcile Construction Accounts
- Order and review appraisals
- Process Loan Advances
- Verify mortgages when needed
- Process loan payoffs
Asst. Bookkeeper
Sts. Leo-Seton Catholic School
09.2014 - Current
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Assisted bookkeepers in providing support documentation required for audits.
- Performed data entry, paper filing, electronic archiving and used 10‐key and other machines and equipment to support office efficiency.
- Filed invoices with processed checks to maintain orderly accounting filing system.
- Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.
- Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
- Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
- Researched financial information discrepancies and documentation to verify accuracy and adhere to established procedures prior to processing.
- Prepared written materials and electronic financial data to document activities, provide references and convey information.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Entered figures using 10-key calculator to compute data quickly.
Volleyball and Basketball Coach
Sts. Leo-Seton Catholic School
11.1995 - 02.2021
- Acted as positive role model for team participants and in community.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Promoted good sportsmanship with competing teams on- and off-field.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Monitored athletes during events and practice to quickly identify injuries.
- Led team through losses and player injuries by enforcing game focus and instructing in meditation techniques.
- Trained athletes in proper use of equipment for safety and maximum results.
Small Business Outside Sales
ADT Security
10.2011 - 01.2014
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Established close relationships with new small business prospects.
Administrative Assistant/Inside Sales
Hydradyne Hydraulics
11.2008 - 10.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
No Degree - General Studies
University of Louisiana At Lafayette
Lafayette, LA12-2025
High School Diploma -
Northside High School
Lafayette, LA05.1997
Skills
- Superior Attention to Detail
- Payment Processing
- Financial Reporting
- Bookkeeping
- Financial Management
- MS Office Expert
- Accounts Payable Specialist
- Invoice Preparation
- Exceptional Organization
- Order Processing
- Payroll Administration
- Advanced Computer Skills
- Critical Thinking Skills
- Expense Tracking
- Customer service
- Data entry
- Microsoft Excel
- Office organization
- Attention to detail
- Set appointments
- Microsoft outlook
- Telephone and email etiquette
- Multitasking
- Excellent communication
Timeline
Administrative Assistant
Bank of Sunset and Trust
08.2024 - Current
Asst. Bookkeeper
Sts. Leo-Seton Catholic School
09.2014 - Current
Small Business Outside Sales
ADT Security
10.2011 - 01.2014
Administrative Assistant/Inside Sales
Hydradyne Hydraulics
11.2008 - 10.2012
Volleyball and Basketball Coach
Sts. Leo-Seton Catholic School
11.1995 - 02.2021
No Degree - General Studies
University of Louisiana At Lafayette
High School Diploma -
Northside High School