Mandy Lavergne
PO Box 74 Elton
Summary
Hardworking Chief Licensing Investigator dedicated to implementing fair and proactive laws. Observant and knowledgeable about gaming regulations and operations. Bringing 5+ years of experience in NIGC regulations and passion to make positive impact with the Tribal Gaming Commission.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Chief of Licensing & Investigations
Coushatta Tribe Of LA
07.2022 - Current
- Conduct background investigations and report results to NIGC as required.
- Maintain a list of excluded persons and schedule and coordinate appeal hearings for Denials and Excluded persons.
- Supervise in a team setting, providing support and guidance.
- Assisted in issuing gaming licenses to vendors, financiers, and casino operation employees.
Tribal Election Committee
Coushatta Tribe
02.2015 - Current
- Collaborate with fellow members to achieve key policy decisions, ensuring alignment with election ordinance.
- Facilitate open communication among committee members, fostering an environment of trust and mutual respect.
- Generate plans to provide transparency for the Tribe while preparing, scheduling, and conducting all Tribal elections.
Chief Investigator
Coushatta Tribe Of LA
03.2018 - 07.2022
- Submit eligibility determinations and issuance of gaming license as required to NIGC.
- Conducted thorough investigations for casino operations employees.
- Maintain Exclusion List, schedule and coordinate hearings for excluded persons and denied employment.
Investigator
Coushatta Tribe Of LA
06.2014 - 03.2018
- Conducted comprehensive background checks, contributing to informed hiring decisions.
- Obtained background check data on characters, financial statuses and personal histories.
- Handled excluded guest/denied employees inquiries courteously and professionally.
- Scheduled and conducted informal hearings for excluded persons and denied employees.
Receptionist/File Clerk
Coushatta Tribe Of LA
03.2009 - 06.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Contributed to team success by cross-training in various roles, providing backup support when necessary.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
Elton High School
Elton, LA05.2005
Skills
- Active Listening
- Adaptability
- Work Independently
- Continuous Improvement
- Licensing procedures
Certification
- NTGCR, - March 10-12, 2020
- Commissioner Certification Training Lvl II- June 20-22, 2023
Timeline
Chief of Licensing & Investigations
Coushatta Tribe Of LA
07.2022 - Current
Chief Investigator
Coushatta Tribe Of LA
03.2018 - 07.2022
Tribal Election Committee
Coushatta Tribe
02.2015 - Current
Investigator
Coushatta Tribe Of LA
06.2014 - 03.2018
Receptionist/File Clerk
Coushatta Tribe Of LA
03.2009 - 06.2014
High School Diploma -
Elton High School
- NTGCR, - March 10-12, 2020
- Commissioner Certification Training Lvl II- June 20-22, 2023
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