Mandy Rivet

Administrative Assistant Duties:

• Provide direct administrative support to the Principal, Assistant Principal, Dean of Students, and Business Manager, including calendar management, meeting scheduling, and document preparation.
• Draft professional correspondence, memos, and school-wide communications.
• Maintain student and staff records with accuracy, confidentiality, and compliance.
• Welcome VIP visitors.
• Coordinate logistics for parent-teacher conferences, professional development, and school events.
• Assist in creating presentations, reports, and data summaries for leadership.
• Track and process purchase orders, invoices, and expense reports.
• Support the Enrollment/Marketing Manager with outreach and enrollment documentation.
• Ensured a professional and welcoming environment.
• Managed confidential administrative tasks for senior leadership.
• Acted as the first point of contact for the transportation vendor.
• Provided administrative support to multiple departments.
• Created a shared calendar system.
• Proofread official communications.
• Managed the office front desk.

Receptionist Duties:

• Serve as primary receptionist, managing high-volume phone calls, parent inquiries, and student attendance.
• Utilize Raptor Visitor Management System to ensure campus safety.
• Draft announcements, manage social media, update website.
• Handle sensitive documents as licensed Notary Public for student registration and custody verification.
• Maintained open communication between office departments.
• Greeted clients.
• Improved call handling speed and effectiveness.
• Acted as the first point of contact for the transportation vendor.
• Customized call scripts.
• Handled incoming calls.
• Issued security badges.
• Distributed internal memos between departments.
• Managed the switchboard.
• Processed incoming mail.
• Welcomed VIP visitors.
• Maintained professional and courteous interactions.
• Developed personalized relationships with frequent visitors.
• Displayed excellent multitasking skills.
• Routed packages to appropriate departments.
• Provided administrative support to multiple departments.

IT Technician Duties:

• Provide IT support for 50+ staff, including workstation setup, troubleshooting, and system documentation, reducing downtime across campus.
• Configure devices and distribute support documentation to improve staff self-sufficiency.
• Reduced system downtime.
• Addressed server downtimes.
• Trained 50+ employees on software use.
• Collaborated with the cybersecurity team.
• Enabled a smooth transition for 300+ users staff and students.
• Maintained and updated a fleet of 350+ computers.
• Collaborated with team members on problem-solving.
• Provided troubleshooting support.
• Configured computers, printers, and phones.
• Ensured systems remained updated.

Special Education Paraprofessional Duties:

• Assisted in classroom instruction, provided student support, and implemented Positive Behavior Support strategies.
• Served as an administrative assistant to the Special Education Coordinator and a backup Receptionist/assistant to the Assistant Principal.
• Implemented timely intervention strategies.
• Successfully led inclusive classroom activities.
• Maintained effective working relationships with general education teachers.
• Provided updates on student progress.
• Collaborated with lead teachers.
• Organized daily lesson materials.
• Provided one-on-one support to students.
• Applied specific reading strategies and tools.
• Reduced need for guidance.
• Met unique student needs.
• Improved test participation rates.
• Aligned material with students' learning levels.
• Led small group activities to enhance sensory skills.
• Supported engagement in classroom activities.
• Applied positive reinforcement.
• Facilitated timely adjustments to learning plans.
• Assisted students in managing emotional responses.
• Guided students through interactive learning software.
• Managed accommodations for students.
• Ensured a safe learning environment.
• Ensured lessons ran smoothly.
• Addressed student needs.
• Documented daily student behaviors.
• Promoted independent task completion.

Key Achievements:

• Streamlined supply ordering process, reducing delays by 20%.
• Introduced standardized attendance/tardy reporting, improving communication flow.
• Successfully balanced multiple roles while supporting administrators.

• Prepared and certified valid copies of original documents.
• Implemented thorough signer identification protocols.
• Consistently delivered accurate results for clients.
• Ensured all necessary paperwork was sealed.
• Notarized and approved time-sensitive real estate documentation.
• Provided best practices for sensitive document handling.
• Notarized sensitive business contracts.
• Maintained a 100% confidentiality rate.
• Maintained an organized tracking system for legal documents.
• Ensured compliance and legal accuracy.
• Maintained timely and accurate documentation.
• Provided emergency mobile notarization services.
• Certified wills and power of attorney.
• Tracked notarization appointments.
• Ensured all documents were notarized.
• Ensured compliance with notarial guidelines.
• Initiated mobile notarial services for residents in a tri-parish area.
• Ensured all necessary paperwork was recorded in compliance with state regulations.

• Managed daily operations, including opening/closing, deposits, and inventory.
• Supervised and trained new hires, ensuring compliance.
• Fostered teamwork and addressed employee concerns.
• Oversaw scheduling, supply ordering, and customer service.
• Supervised quality assurance processes.
• Enhanced service quality.
• Managed team performance.
• Managed a team of 5-15 employees.
• Maintained service level expectations.

Key Achievements:

• Promoted three times in six years.
• Reduced turnover through mentorship.
• Recognized for accurate financial reporting.