Summary
Overview
Work History
Education
Skills
Timeline
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Marae Bourque

Lake Charles

Summary

Recent graduate with a B.S. in Mass Communications, balancing academic excellence with hands-on experience. Skilled in customer service, time management, and creative problem-solving. Proven success in marketing, social media, and leadership through professional and extracurricular roles. Eager to bring energy and creativity to future opportunities.

Overview

5
5
years of professional experience

Work History

Marketing Coordinator

Chick-fil-A
02.2025 - 06.2025
  • Planned and managed local marketing and in-store events
  • Created seasonal campaigns and promotions for product launches
  • Developed monthly content calendars aligned with brand goals
  • Designed and scheduled social media content across platforms

Family Nanny

Seth Billiodeaux, MD
08.2023 - 09.2024
  • Maintain detailed records of schedules, activities, and events, ensuring all information is up-to-date.
  • Manage multiple tasks such as supervising playtime, assisting with homework, and meal preparation.
  • Enhance children's daily routines by balancing educational and recreational activities effectively.
  • Implement structured schedules that improve time management and task completion for children.

Waitress

Fat Pat's Bar & Grill
05.2022 - 08.2023
  • Welcomed new customers, informed them of daily specials, and promptly took their drink orders.
  • Delivered great customer service by responding quickly to food and beverage requests, leading to loyal customers.
  • Coordinated with kitchen staff to ensure timely delivery of orders, contributing to an improvement in service speed.
  • Managed high-volume customer interactions during peak hours, ensuring seamless operations and minimized wait times.

Waitress

Nina P's Cafe
06.2020 - 05.2022
  • Memorized over 30 menu items and rotating specials to give guests customized recommendations.
  • Formally trained new hires on menu items, computer systems, company standards, and customer service expectations.
  • Demonstrated upselling techniques to increase revenue and enhance customer satisfaction.
  • Used guest feedback to identify problems and improve their experience.

Education

Bachelor of Science - Mass Communication

McNeese State University
Lake Charles, LA
05-2024

Skills

    - social media management

    - content creation

    - project coordination

    - interpersonal skills

    - time-management

    - adaptability

Timeline

Marketing Coordinator

Chick-fil-A
02.2025 - 06.2025

Family Nanny

Seth Billiodeaux, MD
08.2023 - 09.2024

Waitress

Fat Pat's Bar & Grill
05.2022 - 08.2023

Waitress

Nina P's Cafe
06.2020 - 05.2022

Bachelor of Science - Mass Communication

McNeese State University

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Marae Bourque