Margaret Jordan
Westlake
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in needed role.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
1
1
Certification
Work History
Sales Associate
Plato's Closet
10.2025 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale system, ensuring accurate cash handling.
- Maintained store organization and cleanliness, promoting a welcoming atmosphere for shoppers.
- Collaborated with team members to restock inventory and display merchandise effectively.
- Engaged in training sessions to improve product knowledge and customer service skills.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Closing Expert
Target
07.2025 - 10.2025
- Processed customer transactions efficiently using POS systems.
- Ensured accuracy in cash handling and financial reconciliation.
- Assisted customers with inquiries to enhance shopping experience.
- Collaborated with team members to maintain store organization and cleanliness.
- Supported inventory management by restocking shelves as needed.
- Engaged in ongoing training to improve product knowledge and service skills.
- Contributed to loss prevention efforts through vigilant monitoring of merchandise.
- Participated in visual merchandising efforts, optimizing product presentation for increased sales appeal.
- Monitored inventory levels and communicated restocking needs to management promptly.
- Implemented feedback from customers to enhance service delivery and store operations.
- Stocked shelves efficiently to maintain product availability and enhance customer experience.
- Collaborated with team members to ensure timely restocking during peak hours.
- Monitored stock levels regularly, identifying discrepancies and reporting them promptly.
- Organized inventory to optimize storage space and streamline restocking processes.
- Adapted quickly to changing inventory demands, ensuring seamless operations throughout shifts.
- Checked and pulled defective or expired products from shelves.
Server
Cracker Barrel
06.2025 - 08.2025
- Provided exceptional customer service, enhancing guest satisfaction and retention.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area, supporting a welcoming atmosphere.
- Assisted in training new servers on menu items and service standards for improved efficiency.
- Handled cash transactions accurately, ensuring proper financial procedures were followed.
- Adapted quickly to fast-paced environment, managing multiple tables simultaneously with attention to detail.
- Resolved customer complaints effectively, demonstrating strong problem-solving skills under pressure.
- Participated in team meetings to discuss service improvements and guest feedback for continuous enhancement.
Lawyer's Assistant
Richard Law Firm
06.2025 - 08.2025
- Assisted attorneys in preparing legal documents and case files.
- Conducted legal research to support ongoing cases and client inquiries.
- Managed scheduling and coordination of client meetings and court dates.
- Organized and maintained case management databases for efficient information retrieval.
- Reviewed and summarized legal documents for attorney review and analysis.
- Collaborated with team members to ensure timely completion of case preparations.
- Provided administrative support, enhancing office workflow efficiency and organization.
- Assisted attorneys in preparing for trials, contributing to successful case outcomes.
- Coordinated schedules, appointments, and court dates for multiple attorneys, ensuring timely attendance and preparation.
- Handled case-related inquiries from clients professionally while maintaining strict confidentiality.
- Assisted with trial preparation efforts such as exhibit creation, witness coordination, and document review.
- Achieved client satisfaction by efficiently managing legal documents and correspondence.
Education
Associate of Applied Science - Dental Hygiene
Sowela Technical Community College
Lake Charles, LA05-2026
High School Diploma -
Westlake High School
1000 Garden Drive05-2025
Skills
- Customer assistance
- Cash handling
- Point-of-sale operation
- Inventory management
- Visual merchandising
- Order accuracy
- Complaint resolution
- Team collaboration
- Product knowledge
- Financial reconciliation
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Customer service
Accomplishments
- Resolved product issue through consumer testing.
Certification
- First Aid/CPR Certified
Languages
Spanish
Professional Working
Timeline
Sales Associate
Plato's Closet
10.2025 - Current
Closing Expert
Target
07.2025 - 10.2025
Server
Cracker Barrel
06.2025 - 08.2025
Lawyer's Assistant
Richard Law Firm
06.2025 - 08.2025
Associate of Applied Science - Dental Hygiene
Sowela Technical Community College
High School Diploma -
Westlake High School