Maria Corbin

• Greet customers
• Assist customers with product selections, providing recommendations to help with their shopping experience
• Handle customer inquiries and resolve issues promptly.
• Perform cash and card transactions to complete customer purchases.
• Process sales transactions efficiently, maintaining high standards of customer service at checkout.
• Make sure store is clean and stocked
• Suggest other items in the store to customers and not only shoes

Help with balances or discrepancies on accounts

Do daily and monthly reports

Resolve any issues customers may have

Managed high call volumes while providing exceptional customer support and maintaining professional composure.

Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Inform customers about billing, payment processing and support policies and procedures.

Maintain up-to-date knowledge of product and service changes.

Provide excellent customer care by responding to requests, assist with product selection

Inform customers of all the available banking needs they have access

Help customers with online banking issues

Help with credit card or debit card dispute

Assisted customers with product selection

Unload truck and stock inventory

Handled customer inquiries and resolved issues promptly

Balanced registers at the beginning and the end of the shift

• Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
• Processed customer transactions promptly, minimizing wait times.
• Counted and packaged currency and coins.
• Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
• Logged cashier's checks and other transactions to maintain accurate account records.
• Sold and cross-sold bank products to new and existing customers.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Maintained friendly and professional customer interactions.
• Assisted customers with banking needs and inquiries.
• Trained new hires on customer service policies and procedures.
• Managed cash drawer, balancing daily transactions to maintain financial integrity.
• Assisted customers with inquiries and resolved issues to enhance service satisfaction.
• Trained new tellers on operational procedures and customer service standards.