Mariah Mayes
Hammond
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Patient Access Associate
North Oaks Medical Center
05.2018 - 07.2021
- Managed patient registration, insurance verification, and admissions while ensuring compassionate care and accurate documentation for diverse healthcare needs
- Facilitated seamless communication between patients, families, and healthcare providers while maintaining strict HIPAA compliance
- Enhanced patient satisfaction through swift registration procedures and accurate insurance verification, minimising administrative delays
Hybird Collections Specialist
Cypress Pointe Surgical Hospital
01.2021 - 02.2025
- Managed medical collections portfolio, streamlined payment processes, and reduced outstanding accounts through systematic follow-up protocols
- Coordinated with insurance providers, reviewed claim denials, and resolved billing discrepancies to optimize revenue cycle management
- Developed strategic partnerships with insurance providers to expedite claims processing and minimize denial rates
Education
High School Diploma -
Lakeshore High School
Mandeville, LA05.2017
Skills
- Financial Reporting
- Customer Service
- Conflict Resolution
- Team Collaboration
Accomplishments
- Managed patient registration, insurance verification, and admissions while ensuring compassionate care and accurate documentation for diverse healthcare needs.
- Facilitated seamless communication between patients, families, and healthcare providers while maintaining strict HIPAA compliance.
- Enhanced patient satisfaction through swift registration procedures and accurate insurance verification, minimising administrative delays.
Timeline
Hybird Collections Specialist
Cypress Pointe Surgical Hospital
01.2021 - 02.2025
Patient Access Associate
North Oaks Medical Center
05.2018 - 07.2021
High School Diploma -
Lakeshore High School
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