Marin Osborne
Youngsville
Summary
Dynamic customer service professional with a proven track record at Lourdes Urgent Care, adept at resolving conflicts and enhancing client satisfaction. Skilled in active listening and critical thinking, excelling in high-pressure environments, ensuring effective communication and efficient data entry to meet organizational goals.
Overview
4
4
years of professional experience
Work History
Customer Service Representative/Nurse Technician
Lourdes Urgent Care
09.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
42A Human Resources Specialist
Army National Guard LA
12.2022 - Current
Cashier/Cook
Jason's Deli
01.2022 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions
Pet Sitter
Self Employed Services
09.2021 - 01.2022
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Education
High School Diploma -
Southside Highschool
Youngsville, LA05-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative/Nurse Technician
Lourdes Urgent Care
09.2024 - Current
42A Human Resources Specialist
Army National Guard LA
12.2022 - Current
Cashier/Cook
Jason's Deli
01.2022 - 05.2022
Pet Sitter
Self Employed Services
09.2021 - 01.2022
High School Diploma -
Southside Highschool
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