Markessia Gholston
Mansfield
Summary
Dedicated cosmetologist skilled in client education, sanitation practices, and product knowledge. Committed to enhancing client satisfaction through tailored beauty solutions and friendly communication.
Detail-oriented cosmetologist with a strong background in managing client relationships and operational efficiency. Known for exceptional time management and professionalism, driving enhanced customer satisfaction and loyalty in the beauty industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cosmetologist
Magic Touch Studio 3
10.2025 - Current
- Educated clients on proper hair care techniques and product usage for optimal results.
- Maintained cleanliness and organization of tools, workstations, and salon environment.
- Conducted consultations to assess client needs and recommend tailored beauty solutions.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Business Owner
The Goat Collection LLC
08.2016 - Current
- Managed inventory levels using data analytics to minimize waste and optimize stock availability.
- Developed and implemented operational procedures to enhance efficiency and customer satisfaction.
- Analyzed market trends to adjust product offerings, driving increased sales and brand loyalty.
- Established relationships with vendors to negotiate favorable terms and ensure quality supplies.
- Created marketing strategies utilizing social media platforms to expand brand reach and engagement.
Medical Assistant
Highland Clinic
04.2025 - 09.2025
- Assisted in patient intake and data entry using electronic health records system.
- Supported medical staff by preparing examination rooms and ensuring necessary supplies were stocked.
- Learned and followed safety protocols to maintain a clean and organized clinical environment.
- Coordinated patient scheduling, improving appointment flow and reducing wait times.
- Observed and learned various clinical procedures to enhance understanding of medical practices.
- Provided assistance during patient examinations, ensuring comfort and confidentiality throughout the process.
- Contributed to team efforts in maintaining compliance with healthcare regulations and standards.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Certificate Diploma - Medical Assistant
Ayers Career College
Shreveport, LA05-2025
Graduate Certificate - Cosmetology
Regency Beauty Institute
07-2016
High School Diploma -
Mansfield High School
Mansfield, La05-2014
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Professionalism and ethics
- Sanitation practices
- Product knowledge
Accomplishments
Dedicated Float nurse, who has worked in 8 different clinic settings such as: OBGYN, ENT, Allergy, Rheumatology, Bariatrics, Surgery, Orthopedics & Internal Medicine. I recieved my NRCMA certificate 11/08/24 with a passing score of 99%. I have my BLS CPR certification as well.
Certification
- Licensed Cosemtologist - 2016
- BLS CPR
- NRCMA
Timeline
Cosmetologist
Magic Touch Studio 3
10.2025 - Current
Medical Assistant
Highland Clinic
04.2025 - 09.2025
Business Owner
The Goat Collection LLC
08.2016 - Current
Certificate Diploma - Medical Assistant
Ayers Career College
Graduate Certificate - Cosmetology
Regency Beauty Institute
High School Diploma -
Mansfield High School