Markisha Paul
Baton Rouge,LA
Overview
16
16
years of professional experience
Work History
Legal Specialist
District Attorney's Office Of EBR
Baton Rouge, LA
08.2022 - Current
- Maintained organized electronic databases of legal resources, streamlining research efforts for the entire legal team.
- Reduced errors in legal documents by meticulously proofreading and editing drafts before submission.
- Completed data entry of legal documents into electronic filing systems.
- Filed documents with courts on behalf of attorneys.
- Created and printed legal documents for attorneys to review.
Clerical Specialist
Baton Rouge City Court
Baton Rouge, LA
11.2021 - 07.2023
- Provide support to other departments.
- Entered data from incoming ticket into the data base.
- Process ticket payments
- Conduct Records check for varies agencies and the public.
- Transport mail to designated areas.
Student Intern
19th Judicial District Court
Baton Rouge, LA
08.2021 - 10.2021
- Ran general court related errands.
- Shadowed multiple office positions and trained in a variety of tasks.
Customer Service Representative
Plexos Group
Baton Rouge, LA
07.2020 - 08.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Guided callers through troubleshooting, navigating the company's site.
Guest Service Manager
McDonald's
Baton Rouge, LA
02.2008 - 07.2020
- Resolved guest complaints effectively, demonstrating empathy and problem-solving abilities.
- Attended to customer needs, responding to questions, complaints and escalations.
- Monitored staff training, scheduling and shift changes.
- Reconciled cash and credit card transactions to maintain accurate records.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Education
Associate of Science - Criminal Justice
Baton Rouge Community College
Baton Rouge, LA12.2021
Timeline
Legal Specialist
District Attorney's Office Of EBR
08.2022 - Current
Clerical Specialist
Baton Rouge City Court
11.2021 - 07.2023
Student Intern
19th Judicial District Court
08.2021 - 10.2021
Customer Service Representative
Plexos Group
07.2020 - 08.2021
Guest Service Manager
McDonald's
02.2008 - 07.2020
Associate of Science - Criminal Justice
Baton Rouge Community College