Overview
Work History
Education
Timeline
Generic

Markisha Paul

Baton Rouge,LA

Overview

16
16
years of professional experience

Work History

Legal Specialist

District Attorney's Office Of EBR
08.2022 - Current
  • Maintained organized electronic databases of legal resources, streamlining research efforts for the entire legal team.
  • Reduced errors in legal documents by meticulously proofreading and editing drafts before submission.
  • Completed data entry of legal documents into electronic filing systems.
  • Filed documents with courts on behalf of attorneys.
  • Created and printed legal documents for attorneys to review.

Clerical Specialist

Baton Rouge City Court
11.2021 - 07.2023
  • Provide support to other departments.
  • Entered data from incoming ticket into the data base.
  • Process ticket payments
  • Conduct Records check for varies agencies and the public.
  • Transport mail to designated areas.


Student Intern

19th Judicial District Court
08.2021 - 10.2021
  • Ran general court related errands.
  • Shadowed multiple office positions and trained in a variety of tasks.

Customer Service Representative

Plexos Group
07.2020 - 08.2021
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Guided callers through troubleshooting, navigating the company's site.

Guest Service Manager

McDonald's
02.2008 - 07.2020
  • Resolved guest complaints effectively, demonstrating empathy and problem-solving abilities.
  • Attended to customer needs, responding to questions, complaints and escalations.
  • Monitored staff training, scheduling and shift changes.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Education

Associate of Science - Criminal Justice

Baton Rouge Community College
Baton Rouge, LA
12.2021

Timeline

Legal Specialist

District Attorney's Office Of EBR
08.2022 - Current

Clerical Specialist

Baton Rouge City Court
11.2021 - 07.2023

Student Intern

19th Judicial District Court
08.2021 - 10.2021

Customer Service Representative

Plexos Group
07.2020 - 08.2021

Guest Service Manager

McDonald's
02.2008 - 07.2020

Associate of Science - Criminal Justice

Baton Rouge Community College
Markisha Paul