Mary Gascon
Denham Springs
Summary
Dynamic Onsite Coordinator at Total Occupational Medicine with proven expertise in scheduling coordination and customer service. Enhanced operational efficiency by streamlining patient flow and documentation processes. Recognized for strong problem-solving abilities and effective communication, ensuring high client satisfaction and seamless service delivery in fast-paced environments. Proficient in inventory control and team leadership.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Onsite Coordinator
Total Occupational Medicine
01.2023 - Current
- Coordinated patient flow and scheduling to enhance operational efficiency.
- Collaborated with medical staff to ensure compliance with occupational health protocols.
- Managed documentation processes to maintain accurate patient records and reports.
- Facilitated communication between patients and healthcare providers for improved service delivery.
- Oversaw inventory management of medical supplies, ensuring availability for operations.
- Enhanced client satisfaction by effectively coordinating onsite services and addressing concerns promptly.
- Maintained detailed records of site activities, enabling accurate progress tracking and efficient reporting.
- Facilitated swift issue resolution by acting as the primary point of contact for clients, vendors, and team members.
- Fostered a positive work environment that encouraged teamwork, open communication, and mutual respect among employees.
- Reduced project delays by proactively identifying potential issues and implementing corrective measures.
- Managed daily onsite operations for seamless workflow and improved productivity.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Interceded between employees during arguments and diffused tense situations.
- Maintained Mobile Onsite Unit.
- Maintain Onsite Equipment.
- Venipuncture.
- Worked with clients and Business development to provide exceptional service.
- Instrument Sterilization (autoclave procedures)
- Help in any department in the building when available that needs assistance.
- Drug/Alcohol Screening
Certified Clinical Medical Assitant
Total Occupational Medicine
03.2022 - Current
- Assisted with patient intake, ensuring accurate documentation and efficient workflow within healthcare facility.
- Administered immunizations and medications, adhering to safety protocols and patient care standards.
- Conducted routine laboratory tests, maintaining high levels of accuracy in sample collection and processing.
- Educated patients on treatment plans and preventive care, enhancing overall patient understanding and engagement.
- Coordinated with healthcare teams to streamline communication, improving interdepartmental collaboration and efficiency.
- Trained new staff on clinical procedures and best practices, fostering a knowledgeable team environment.
- Monitored inventory of medical supplies, facilitating timely replenishment to ensure continuous operational readiness.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including completing clinical tasks, front office duties, billing, and referrals coordination.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Detention Clinic Lead
Total Occupational Medicine
04.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Oversight of the medical office at the contracted facility.
- Juvenile intake and release from medical department
- Mental Health Collaboration
- Medication preparation, ordering, refill request.
- Triage
- New medical intake with complete health history, vision, vitals, mental health history, and medication history on all juveniles
- Medical record management
- Referrals coordination
- Taught BBP class annually to detention staff
- PREA (Prison Rape Elimination Act)
- Worked with EBRSO human trafficking taskforce
Certified Clinical Medical Assistant
Total Occupational Medicine
04.2010 - Current
- Administered patient assessments and recorded vital signs on paper charts then transitioned to electronic health records.
- Assisted healthcare providers with examinations and minor procedures efficiently and accurately.
- Educated patients on treatment plans, medications, and preventive care measures.
- Coordinated patient appointments, ensuring optimal scheduling to enhance workflow efficiency.
- suture removal
- Patient Triage
- Helped with onsite services
- Drug / Alcohol testing
- Laboratory procedures
- Medical record management
- Front desk /office procedures
- MRO Assistant procedures
- OSHA audiogram
- fit testing
- spirometry
- various physical fitness evaluations
- EKG
- Venipuncture
- Call in prescriptions to pharmacy
- Autoclave
- Laboratory procedures including large volume of specimen processing
- keeping up with calibrations for various equipment
- wound care
- patient instruction and education
- travel medication consults
- vision screening Titmus, Jaeger, Ishahara, Snellen
Education
Bachelor of Arts - Psychology
Post University
Waterbury, Conneticut05-2026
No Degree - Certified Clinical Medical Assistant, EKG, Phleb
Medical Training College
Baton Rouge LA12-2009
Skills
- Task delegation
- Scheduling coordination
- Meeting facilitation
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Effective communication
- Decision-making
- Customer service management
- Phone and email etiquette
- Microsoft office
- Documentation and recordkeeping
- Data entry
- Handling complaints
- Task prioritization
- Scheduling and calendar management
- Appointment scheduling
- Risk assessment
- Professionalism
- Administrative procedures
- MS office suite
- Inventory control
- Record keeping
- Workflow coordination
- Office equipment operation
- Report writing
Certification
- Certified Hearing Conservationist, Total Occupational Medicine, 2013-Present (exp 2029)
- AMA, American Management Association, Post University, 2024
- Drager Level D training Certificate of Completed Training, Total Occupational Medicine, 2021-2026
- Intercept Oral Fluid Certificate of Completed Training, Total Occupational Medicine, 2023
- Omega Collector Training, Hair collection program, Total Occupational Medicine, 2022
- Quest Diagnostics Certificate of Completion, Hair Drug Testing Training, 2024
- DATIA-Approved Drug Screen Collection training, Total Occupational Medicine, 2021-2026
- NIOSH approved spirometry training course #091, OMI, 6/2024-6/2029
- Certified Clinical Medical Assistant, Total Occupational Medicine - 2010-Present (Exp 8/2026)
- Quest Diagnostics Certificate of Completion, Oral Fluid drug testing training, 2022
- Psychemedics Sample Collection Certificate of Completion, Sample collection training, 2024
Timeline
Onsite Coordinator
Total Occupational Medicine
01.2023 - Current
Certified Clinical Medical Assitant
Total Occupational Medicine
03.2022 - Current
Detention Clinic Lead
Total Occupational Medicine
04.2014 - Current
Certified Clinical Medical Assistant
Total Occupational Medicine
04.2010 - Current
Bachelor of Arts - Psychology
Post University
No Degree - Certified Clinical Medical Assistant, EKG, Phleb
Medical Training College
Similar Profiles
Alison CampbellAlison Campbell
Accounts at Total Therapy Solutions - Occupational TherapyAccounts at Total Therapy Solutions - Occupational Therapy
Aylin Diaz GaleanaAylin Diaz Galeana
Medical Assistant at Concentra Urgent Care & Occupational MedicineMedical Assistant at Concentra Urgent Care & Occupational Medicine
Valencia Gilead-GeorgeValencia Gilead-George
Intern at Concentra Urgent Care & Occupational MedicineIntern at Concentra Urgent Care & Occupational Medicine
Austin LauriAustin Lauri
Master Technician at AAA Auto GlassMaster Technician at AAA Auto Glass
April RodriguezApril Rodriguez
Plumbing Associate at The Home DepotPlumbing Associate at The Home Depot