Mary Laday
Certified Phlebotomy Technician
Opelousas,LA
Summary
Creative Learning Center Teacher offering 14 years of experience developing and implementing all course curriculum. Proficient in evaluation, monitoring student performance and organizing examinations. Hardworking and energetic individual with excellent communication and supervisory skills.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Phlebotomist
Opelousas General Hospital
Opelousas, LA
01.2023 - Current
- Continually sought opportunities for professional development by attending workshops, conferences, and staying up-to-date on industry best practices in phlebotomy techniques.
- Played an integral role in managing inventory levels within the department, ordering necessary supplies while minimizing waste to maintain cost-effective operations.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Assisted in training and onboarding new phlebotomists.
- Participated in quality assurance and competency assessment initiatives.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios
- Continually sought opportunities for professional development by attending workshops, conferences, and staying up-to-date on industry best practices in phlebotomy techniques
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs
- Enhanced patient experience through compassionate care and communication during blood draw procedures
- Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation
Learning Center Supervisor
Apostolic Christian Academy
Opelousas , LA
09.2008 - Current
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for students identifying areas of improvement and guiding professional development plans.
- Increased student productivity by implementing efficient workflows and setting clear expectations for students.
- Identified learning inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Improved parent satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the Learning Center, ensuring smooth workflow and timely completion of tasks.
- Cultivated strong relationships with parents and students through consistent communication and excellent teaching strategies.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Championed continuous improvement efforts within the organization by promoting and supporting all administrative suggestions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
CASA Volunteer
Volunteer Work
Opelousas , LA
01.2015 - 01.2017
- Upheld high standards of professionalism as a volunteer advocate, representing CASA in a positive and responsible manner.
- Developed and maintained relationships with community organizations and agencies.
Education
Certificate of Diploma - Phlebotomy
Acadiana Career College
Carencro, LA 09.2022 - 11.2024
Associate of Applied Science - Business Administration
Remington College
Lafayette, La 11.2019 - 11.2019
Skills
Mathematics Instruction
Growth Mindset
Instructional Strategies
Creative Instruction Style
Problem-Solving
Business Development
Microsoft Word
Excel
Certification
PT - Phlebotomy Technician
Small Business Owner
Above & Beyond Balloons & Events, LLC.
-We are an Event planning company, specializing in Balloon services. We provide artistic, balloon decor to events of all kind, including; Corporate events, birthdays, Grand openings, baby showers, etc...
Monroes Investments & Renovations, LLC.
-A family-owned Real estate company. Specializing in buying and restoring distressed properties.
Timeline
Administrative Training
10-2023
Phlebotomist
Opelousas General Hospital
01.2023 - Current
PT - Phlebotomy Technician
01-2023
Certificate of Diploma - Phlebotomy
Acadiana Career College
09.2022 - 11.2024
Associate of Applied Science - Business Administration
Remington College
11.2019 - 11.2019
CASA Volunteer
Volunteer Work
01.2015 - 01.2017
Learning Center Supervisor
Apostolic Christian Academy
09.2008 - Current