Matthew Brackman
Bossier City
Summary
Results-driven technician with hands-on experience in automotive maintenance and customer service. Skilled in diagnosing vehicle problems and training team members, contributing to improved service quality and operational efficiency.
Overview
1
1
year of professional experience
Work History
Certified Technician
Valvoline Instant Oil Change
Haughton, LA
02.2026 - 04.2026
- Performed routine oil changes and fluid checks efficiently, ensuring customer vehicles operated smoothly.
- Maintained cleanliness and organization of work area to promote safety and efficiency during service operations.
- Assisted in diagnosing vehicle issues by conducting visual inspections and utilizing diagnostic tools effectively.
- Engaged with customers to provide service recommendations based on their vehicle needs and maintenance history.
Assistant Manager
Take 5 Oil Change
Bossier City, LA
10.2025 - 02.2026
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Trained team members on service protocols and product knowledge to enhance performance.
- Managed inventory levels, coordinating timely restocking of essential supplies.
- Implemented quality control measures, improving service consistency and safety standards.
Technician
Mike Morgan Hyundai
Shreveport, LA
01.2025 - 08.2025
- Diagnosed vehicle issues using advanced diagnostic tools to ensure efficient repairs.
- Performed routine maintenance tasks, enhancing vehicle performance and customer satisfaction.
- Assisted senior technicians in complex repairs, gaining hands-on experience in automotive technologies.
- Maintained accurate records of services performed to support inventory management and workflow efficiency.
Education
Technical Diploma in Automotive Technician - Automotive Technology
Northwest Louisiana Technical Community College
Shreveport, LA05-2026
Skills
Quick learner
Customer engagement
Timeline
Certified Technician
Valvoline Instant Oil Change
02.2026 - 04.2026
Assistant Manager
Take 5 Oil Change
10.2025 - 02.2026
Technician
Mike Morgan Hyundai
01.2025 - 08.2025
Technical Diploma in Automotive Technician - Automotive Technology
Northwest Louisiana Technical Community College