Matthew Clements
Kenner
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leverage teamwork and problem-solving skills at Chateau Living Center to resolve maintenance issues and optimize equipment functionality. Recognized for a strong work ethic and customer service excellence, I consistently improved processes and safety standards, contributing to a positive work environment and achieving high levels of client satisfaction.
Overview
7
7
years of professional experience
Work History
Maintenance/Porter
Chateau Living Center
10.2023 - Current
- Provided excellent customer service to residents and staff, addressing concerns and resolving maintenance problems efficiently.
- Optimized energy usage through regular preventative maintenance on HVAC systems and other equipment.
- Improved equipment functionality by performing routine maintenance tasks and repairs.
- Conducted regular inspections of facilities to identify areas in need of improvement or repair.
Drain Tech Trainee
Roto Rooter
11.2022 - 04.2023
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
Morning Manager
Salad Station
11.2021 - 11.2022
- Streamlined opening procedures to ensure timely store readiness for customers each day without compromising quality or safety standards.
- Improved team efficiency by implementing new morning procedures and streamlining daily tasks.
- Ensured store cleanliness and adherence to safety regulations through thorough inspection and monitoring during morning shifts.
- Enhanced employee morale through regular communication, feedback sessions, and recognition of achievements.
Roller/dish
Izzos Illegal Burrito Restaurant
11.2020 - 10.2021
- Streamlined project completion times with efficient and precise roller operation techniques.
- Contributed to a clean worksite by performing regular housekeeping tasks around the roller and equipment storage areas, promoting overall organization and safety.
- Assisted in training new team members on proper roller operation techniques and safety protocols, fostering a positive learning environment for continued professional growth.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Car Wash Attendant
Pelican Pointe Car Wash
02.2018 - 03.2019
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Education
Associates - Education
Delgado Community College
New Orleans, LARiverdale High School
Jefferson, LA05.2018
Skills
- Teamwork orientation
- Strong work ethic
- Customer service
- Problem-solving
- Critical thinking
- Valid Driver's license
- Punctual and dependable
- Heavy lifting
Additional Information
A dedicated and hardworking individual with a strong sense of accountability and a quick learning ability. Raised in an environment where inclusivity and understanding of diverse needs were prioritized, I have had extensive exposure to individuals with special needs through my mother’s 25+ years of experience as a special education teacher. This background has instilled in me a deep appreciation for empathy, adaptability, and communication in working with diverse populations. I am eager to apply my skills and passion to contribute positively in a supportive and dynamic role.
Timeline
Maintenance/Porter
Chateau Living Center
10.2023 - Current
Drain Tech Trainee
Roto Rooter
11.2022 - 04.2023
Morning Manager
Salad Station
11.2021 - 11.2022
Roller/dish
Izzos Illegal Burrito Restaurant
11.2020 - 10.2021
Car Wash Attendant
Pelican Pointe Car Wash
02.2018 - 03.2019
Associates - Education
Delgado Community College
Riverdale High School
Similar Profiles
SARA JAMESSARA JAMES
LPN at CHATEAU LIVING CENTERLPN at CHATEAU LIVING CENTER
Serenitty LeeSerenitty Lee
CNA at Chateau Living CenterCNA at Chateau Living Center
Ashley PridgenAshley Pridgen
Human Resource Assistant at Chateau Living CenterHuman Resource Assistant at Chateau Living Center