Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Freeman

Baton Rouge

Summary

Business Administration graduate with a strong academic background in economics and a high GPA, offering hands-on experience in customer service, operations, sales, and client relations across hospitality, retail, fitness, and service industries. Proven ability to manage customer interactions, resolve problems efficiently, analyze client needs, and work effectively in fast-paced environments. Experienced in handling transactions, scheduling, team coordination, and maintaining professional client relationships while consistently delivering high-quality service. Skilled in communication, business operations, risk awareness, economic analysis, and decision-making, with a strong foundation in organizational efficiency, revenue growth, and customer retention. Adaptable, detail-oriented professional seeking opportunities to apply business, economics, and risk management knowledge in a dynamic professional environment.

Overview

7
7
years of professional experience

Work History

Restaurant Server

City Cafe
Baton Rouge, LA
03.2024 - Current
  • Provided exceptional customer service by anticipating guest needs and promptly addressing inquiries.
  • Managed multiple tables efficiently while ensuring timely order delivery and satisfaction.
  • Collaborated with kitchen staff to ensure accurate food preparation and presentation.
  • Trained new servers on menu knowledge, service standards, and operational procedures.

Landscape Worker

M3 Lawn Services
Baton Rouge, LA
01.2019 - 02.2023
  • Operated and maintained landscaping equipment, ensuring optimal performance and safety standards.
  • Assisted in landscape design implementation, collaborating with team members for project success.
  • Conducted regular site inspections to identify maintenance needs and address issues promptly.

Sales Associate

DSW Shoe Store
Baton Rouge, LA
01.2022 - 07.2022
  • Assisted customers in selecting footwear and accessories based on individual needs.
  • Maintained organized merchandise displays to enhance customer shopping experience.
  • Processed transactions accurately and efficiently at point of sale.
  • Collaborated with team members to achieve daily sales goals and objectives.

Education

BBA - Business Administration

Southeastern Louisiana University
Hammond, LA
05-2026

Skills

  • Guest service
  • Customer satisfaction
  • Organization
  • POS system operation
  • Detail-oriented
  • Heavy equipment operation
  • Teamwork and collaboration
  • Problem-solving skills

Timeline

Restaurant Server

City Cafe
03.2024 - Current

Sales Associate

DSW Shoe Store
01.2022 - 07.2022

Landscape Worker

M3 Lawn Services
01.2019 - 02.2023

BBA - Business Administration

Southeastern Louisiana University
Matthew Freeman