Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Matthew Gonzales

Covington

Summary

Dynamic supervisor with a proven track record at Pelican Pointe Car Wash, enhancing team productivity through effective workflow management and staff training. Skilled in problem-solving and customer service, I successfully improved customer satisfaction and implemented safety protocols, ensuring compliance and a safer work environment.

Overview

4
4
years of professional experience

Work History

Supervisor

Pelican Pointe Car Wash
12.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Lawn Care Worker

Business Friend
03.2021 - 10.2022


  • Maintained grounds by trimming, weeding, and general clean-up.
  • Adapted quickly to changing weather conditions ensuring completion of jobs despite unforeseen challenges.
  • Achieved customer satisfaction by providing timely and efficient lawn care services.
  • Collaborated with team members to complete large-scale landscaping projects within given deadlines.
  • Developed customized lawn care plans based on individual client needs, preferences, and budgets.

Education

Associate of Applied Science - Instrumentation

Nunez Community College
Chalmette, LA
05-2025

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Problem-solving

Interests

  • I like working with my hands and fixing things
  • Personal Development and Self-Improvement
  • being challenged

Timeline

Supervisor

Pelican Pointe Car Wash
12.2022 - Current

Lawn Care Worker

Business Friend
03.2021 - 10.2022

Associate of Applied Science - Instrumentation

Nunez Community College

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Matthew Gonzales