Matthew Lebato
West Monroe
Summary
Detail-oriented, dependable, and determined with over 3 years of experience in retail, food service, and customer-facing roles. Experience in a variety of fields food, construction, maintenance, and etc. Skilled in safe work practices, team leadership, and efficient in operations. Bilingual in English and American Sign Language. Extremely proficient in operations, management, and communication.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Team Member
Elegant Gift Shop
Monroe
09.2025 - Current
- Provided Excellent Customer Service
- Assisted Customers in finding items that support their everyday lifestyle
- Maintain cleanliness to Owners’ expectation
- Build Display/Showcase of the week
- Operated cash register and handled customer transactions accurately.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
Team Member
Vannah's Drive In
West Monroe
12.2024 - Current
- Cooked a full menu of items and operated the fryer during busy shifts.
- Served guests food with a positive attitude and ensured customer satisfaction.
- Assisted in multiple roles as needed to support team operations.
- Maintained clean and sanitary workspaces in compliance with food safety standards.
- Communicated effectively with team members to coordinate service.
Merchandiser
Schwan's Company
Monroe
09.2025 - 04.2026
- Traveled to various stores to stock and organize merchandise according to planograms.
- Maintained neat and efficient sales areas to enhance customer experience.
- Communicated with store staff to ensure accurate product placement and inventory levels.
- Followed safe work practices and sanitation procedures while handling products.
- Utilized computer skills to track inventory and complete required documentation.
- Supported team members as needed to meet daily merchandising goals.
- Ensured compliance with company standards for product displays and cleanliness.
Cashier/Sales Associate
Ollie's Bargain Outlet
Monroe
04.2023 - 05.2024
- Processed cash transactions accurately at the register.
- Tagged freight and stocked aisles to maintain product availability.
- Assisted customers with inquiries and provided friendly service.
- Maintained a clean and organized sales floor.
- Supported team members during busy periods.
Shift Lead
Pilot Flying J
West Monroe
- Prepared food and made sandwiches for customers during shifts.
- Processed orders and handled cash transactions at the register.
- Performed maintenance and cleaning for truck driver showers.
- Ensured safe and sanitary work practices were followed by the team.
- Provided customer service and resolved guest concerns.
Key Holder
RocketFast! Car Wash
Monroe
- Opened and closed the facility, ensuring all procedures were followed.
- Led team members to work safely in various conditions.
- Promoted and sold memberships to increase business growth.
- Maintained a clean and organized work environment.
- Provided customer service and addressed guest needs promptly.
Education
Bachelor's degree - Risk Management and Insurance
University of Louisiana at Monroe
Monroe, LA 08.2022 - 04.2026
West Monroe High School
West Monroe, LASkills
- Clean workspace maintenance
- Customer service
- Construction Management
- Computer literacy
- Team leadership
- Organizational Skills
- Restaurant experience
- Microsoft Office
- Safe work practices
- Manager experience
- Customer communication
- Processing cash transactions
- Public speaking
- Delivery driver experience
- Car Wash
- Translation
- American Sign Language
- Cash handling and transaction processing
- Financial management
- Communication skills
- Food Preparation
- Financial transaction processing
- Handling customer inquiries
- Conveyor systems
- Window cleaning
- Childcare
- Serving
- Food safety
- Outdoor work
- Time management
- Sanitation procedures
Additional Information
I speak sign language as well as English, I can understand Spanish.
Certification
- Driver's License
- ServSafe
- Food Handler Certification
- CPR Certification, 01/01/20 to 01/01/22
- Osha 10- 06/10/2024
Languages
Bilingual
Willing To Relocate
Claiborne, LA
Personal Information
Authorized To Work: US
Timeline
Team Member
Elegant Gift Shop
09.2025 - Current
Merchandiser
Schwan's Company
09.2025 - 04.2026
Team Member
Vannah's Drive In
12.2024 - Current
Cashier/Sales Associate
Ollie's Bargain Outlet
04.2023 - 05.2024
Bachelor's degree - Risk Management and Insurance
University of Louisiana at Monroe
08.2022 - 04.2026
Shift Lead
Pilot Flying J
Key Holder
RocketFast! Car Wash
West Monroe High School