Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Maples

Lake Charles

Summary

Dedicated professional with extensive experience at Austin Industries, excelling in safety compliance and facility maintenance. Proven ability to adapt and solve problems effectively while maintaining a calm demeanor. Recognized for fostering positive relationships and ensuring operational efficiency through proactive communication and hands-on skills in equipment maintenance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Plant Laborer

Austin Industries
08.2023 - Current
  • Performed general equipment maintenance and repair to minimize downtime.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Followed safety protocols while operating machinery.
  • Operated forklifts and other heavy machinery safely.

Janitor

Austin Industries
08.2023 - 05.2024
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Kept building spaces premises clean inside and outside.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.

Material Handler

Coca-Cola
07.2022 - 08.2023
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.

Merchandise Stocker

Coca-Cola
07.2022 - 10.2022
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Interacted with guests in friendly and knowledgeable way.

Customer Service Representative

Scswla
09.2021 - 07.2022
  • Responded to customer requests for products, services, and company information.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Cross-trained and provided backup support for organizational leadership.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Investigated and resolved accounting, service and delivery concerns.

Education

Washington Marion Magnet High
Lake Charles

Skills

  • Hand tool proficiency
  • Adaptive learning
  • Materials handling
  • Safety compliance
  • Facility maintenance
  • Problem-solving
  • Calm demeanor
  • Stress management
  • Hospitality and accommodation
  • Active listening
  • Reading comprehension
  • Multi-task management

Timeline

Plant Laborer

Austin Industries
08.2023 - Current

Janitor

Austin Industries
08.2023 - 05.2024

Material Handler

Coca-Cola
07.2022 - 08.2023

Merchandise Stocker

Coca-Cola
07.2022 - 10.2022

Customer Service Representative

Scswla
09.2021 - 07.2022

Washington Marion Magnet High

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Matthew Maples