Matthew Meyers
Walker
Summary
I’m 18 years old and love to weight lift, I’m a motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
1
1
year of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Walker
05.2024 - Current
- Maintained an organized work environment by delegating tasks to staff as needed.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Fostered a team-oriented environment to increase morale and productivity.
- Identified needs of customers promptly and efficiently.
- Oversaw quality control to identify inconsistencies and malfunctions.
Team Member
Crumbl Cookies
Denham Springs
09.2024 - 12.2024
- Resolved customer issues promptly in a professional manner.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Assisted customers with product selection and ordering process.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
- Answered phone calls regarding inquiries about products or services.
- Monitored expiration dates on food items for freshness assurance.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to achieve daily goals.
- Collaborated with team members to maximize productivity and efficiency.
- Addressed customer needs, responding to specific requests.
- Looked for ways to go above and beyond job requirements.
Education
TOPS
Walker High School
Walker, LA05-2025
Skills
- Team building
- Employee training
- Sales reporting
- Customer service
- Cash handling
- Time management
- Team motivation
- Flexible schedule
- Issue resolution
- Assigning work
- Complaint resolution
- Decision-making capacity
- Verbal and written communication
- Positive attitude
- Shift leadership
- Team supervision
- Shift checklists
- Staff supervision
- Staff education and training
- Training assistance
- Team leadership
References
References available upon request.
Timeline
Team Member
Crumbl Cookies
09.2024 - 12.2024
Shift Leader
Jersey Mike's Subs
05.2024 - Current
TOPS
Walker High School